The Grenadier Forum
Register Now for enhanced site access.
INEOS Agents, Dealers or Commercial vendors please contact admin@theineosforum.com for a commercial account.

Servicing

ORSO

Grenadier Owner
Local time
9:56 AM
Joined
Apr 2, 2023
Messages
262
Reaction score
340
Location
Italy
hi,

regarding maintenance, do you know what maintenance intervals are foreseen? km/hours work.

engine, axles, gearbox, transfer case....

Currently the bosh car services have not been activated in Italy. The assistance has been delegated to the dealers who deliver the vehicle.
 

Davman

Grenadier Owner
Lifetime Supporter
Local time
7:56 PM
Joined
Apr 16, 2022
Messages
1,073
Reaction score
2,249
Location
Yarra Valley, Victoria, Australia
Has anyone got any feedback as to the schedule servicing costs of the Grenadier yet?
Are the Bosch service centres still on board in OZ?
 
Local time
6:56 PM
Joined
Mar 21, 2023
Messages
405
Reaction score
715
Location
Australia
Back in March my dealer mentioned around $5-600 for a basic service so I'd expect 1k for a 2yr 40k. I asked about the Bosch centres but got a shoulder shrug. I'd say it wouldn't be a priority for Ineos, letting dealers get the servicing business where possible. Those that don't have a dealer nearby could maybe find a specialist BMW mechanic. Warranty would still be valid, under AU rules anyway.
 
Last edited:
Local time
12:56 AM
Joined
Feb 28, 2023
Messages
260
Reaction score
380
Location
Oregon, USA
Anyone heard any news about the specifics of which entities will be sales and service in the USA? It's still crickets, when this info was promised months ago before orders opened up.
 

anand

Photo Contest Winner
Forum Moderator
Grenadier Owner
Lifetime Supporter
Local time
3:56 AM
Joined
Mar 12, 2023
Messages
2,958
Reaction score
4,753
Location
Maryland
Anyone heard any news about the specifics of which entities will be sales and service in the USA? It's still crickets, when this info was promised months ago before orders opened up.
It was all on the site for a few days, and was taken down this afternoon (some of their numbers were not the correct contact number), but the full list is posted in at least one other thread on here.

Edit: Here's the link https://www.theineosforum.com/threads/any-word-yet.12412805/#post-1333202738
 
Local time
12:56 AM
Joined
Feb 28, 2023
Messages
260
Reaction score
380
Location
Oregon, USA
It was all on the site for a few days, and was taken down this afternoon (some of their numbers were not the correct contact number), but the full list is posted in at least one other thread on here.

Edit: Here's the link https://www.theineosforum.com/threads/any-word-yet.12412805/#post-1333202738

Jeez, who is running the mothership?

First the wrong phone numbers, then a totally incomplete list which is well overdue (still missing Seattle WA, probably others....certainly the Remote Service locations like Sacramento);

Doesn't inspire much confidence in the organization, especially when complex vehicles are the end product.
 

anand

Photo Contest Winner
Forum Moderator
Grenadier Owner
Lifetime Supporter
Local time
3:56 AM
Joined
Mar 12, 2023
Messages
2,958
Reaction score
4,753
Location
Maryland
Jeez, who is running the mothership?
A mix of UK and US attempting to find balance is where I think the website issues are coming from, since most (or all) of the backend is done in the UK, but the faces are in the US.
 
Local time
12:56 AM
Joined
Feb 28, 2023
Messages
260
Reaction score
380
Location
Oregon, USA
A mix of UK and US attempting to find balance is where I think the website issues are coming from, since most (or all) of the backend is done in the UK, but the faces are in the US.

Can't accept that as an excuse. UK runs the show, they run the USA site too. Faces in the USA are byproducts.
 

Jean Mercier

GG#920
Grenadier Owner
Lifetime Supporter
Local time
9:56 AM
Joined
Sep 10, 2022
Messages
2,631
Reaction score
9,396
Location
Sint-Martens-Latem, Belgium
Today a new message on my screen, going on and off while driving, very annoying!
20230830_172054.jpg

And don't tell me I don't have petrol anymore, I saw it! :LOL:
 

Jean Mercier

GG#920
Grenadier Owner
Lifetime Supporter
Local time
9:56 AM
Joined
Sep 10, 2022
Messages
2,631
Reaction score
9,396
Location
Sint-Martens-Latem, Belgium
Today I called my dealer, because of this:
20230926_171122.jpg

See the "overdue" and the "refill".

And also because of this:
20230926_171105.jpg


Ooh, I still can drive 714 km while "2 days" overdue, ... hmmmm :unsure:

[EDITED]I have less than 15000 km on the ODO reader.

Therefore I called my dealer to ask for a service appointment, and what did he say:

"The maintenance schedule is 20000 km, so you can wait, unless you are doing mainly off road, then it is 7500 km!"
"If you you want, you wait for the 20000 km, otherwise we reset your computer to 20000 km to avoid the warning"
I told them to reset the computer, but perhaps was too fast, I did some off road, probably less than 100km.
And the "infotainment warning" pops up that soon that perhaps they should reset it to 25000 km maintenance schedule to be able to drive without warning!

Hmmmm, not happy with my dealer, they don't know anything about 4x4 cars!

Not happy with Ineos either: they don't inform correctly the dealers I guess!

[edited] and concerning the oil level check ...

The oil level check should be performed this way:
  • Vehicle must be stationary
  • On even level
  • Transmission in N or P
  • Accelerator pedal not depressed
  • And motor "running" (not shown in the instructions!)

These instructions should also be shown also on other screen warnings, like when the motor isn't running:
20230924_112207.jpg


"Measurement aborted? .... Please check vehicle conditions"?"

Why doesn't Ineos just say:

The check can't be performed. Oil level check should be performed this way:
  • Vehicle must be stationary
  • On even level
  • Transmission in N or P
  • Accelerator pedal not depressed
  • And motor "running" (not shown in the instructions!)
"Check vehicle conditions" is not informative enough!
 
Last edited:

DaveB

Grenadier Owner
Local time
6:56 PM
Joined
Mar 18, 2022
Messages
7,442
Reaction score
15,149
Location
Toogoom, Fraser Coast Queensland
Today I called my dealer, because of this:
View attachment 7827942
See the "overdue" and the "refill".

And also because of this:
View attachment 7827943

Ooh, I still can drive 714 km while "2 days" overdue, ... hmmmm :unsure:

[EDITED]I have less than 15000 km on the ODO reader.

Therefore I called my dealer to ask for a service appointment, and what did he say:

"The maintenance schedule is 20000 km, so you can wait, unless you are doing mainly off road, then it is 7500 km!"
"If you you want, you wait for the 20000 km, otherwise we reset your computer to 20000 km to avoid the warning"
I told them to reset the computer, but perhaps was too fast, I did some off road, probably less than 100km.
And the "infotainment warning" pops up that soon that perhaps they should reset it to 25000 km maintenance schedule to be able to drive without warning!

Hmmmm, not happy with my dealer, they don't know anything about 4x4 cars!

Not happy with Ineos either: they don't inform correctly the dealers I guess!

[edited] and concerning the oil level check ...

The oil level check should be performed this way:
  • Vehicle must be stationary
  • On even level
  • Transmission in N or P
  • Accelerator pedal not depressed
  • And motor "running" (not shown in the instructions!)

These instructions should also be shown also on other screen warnings, like when the motor isn't running:
View attachment 7827944

"Measurement aborted? .... Please check vehicle conditions"?"

Why doesn't Ineos just say:

The check can't be performed. Oil level check should be performed this way:
  • Vehicle must be stationary
  • On even level
  • Transmission in N or P
  • Accelerator pedal not depressed
  • And motor "running" (not shown in the instructions!)
"Check vehicle conditions" is not informative enough!
25,000 kms between services seems crazy high to me.
 
Back
Top Bottom