Servicing

[jeremy_matrix]

This is the level of service and professionalism we can expect???

 

[Earthwatcher]

Just booked my diesel Fieldmaster in for it's annual service - £665.55. Seems a bit steep, it's only done 3,500 miles! Might check with my local garage for the next one. Has anyone else used a none INEOS agency, ie local garage, for servicing? The local guys always serviced my old Porsche and they were very good.

 

[rovie]

Just booked my diesel Fieldmaster in for it's annual service - £665.55. Seems a bit steep, it's only done 3,500 miles! Might check with my local garage for the next one. Has anyone else used a none INEOS agency, ie local garage, for servicing? The local guys always serviced my old Porsche and they were very good.

It all depends on what is being done. Just engine oil and filters or also transmission oils, differential oils,...
Then the costs are relativised.

 

[Earthwatcher]

Had my first annual service (3,500 miles) and the bill total was just short of £800 (I forgot that the price they quoted was without VAT). The killer was the labour cost - over £450 for maybe three to four hours work. Is this fair? Even the service manager said the labour costs were overpriced but he said it had been forced on him from above? Above where? INEOS? I'm going to discuss this with my local repairer to see if he's willing to take on the servicing. The question is whether he can access the parts and software. Here is a rundown of the bill:

Ex VAT:
1. Carry out 12000 mile service £378.00
Part Number Description QTY List Value *
GRA1000012600 Oil Filter £23.15
GRA0000011720 Screw Plug £2.96
542771155 SCREENWASH £1.95
0W30CEDGE EDGE 0W-30 MBK 7.50 x£17.50 - £131.25
522776031 5ltr TRIPLE QX EP 80W90 GL5 £78.74
GRA2G00030270 HVAC Filter £49.50 S

 

[Skydance]

Had my first annual service (3,500 miles) and the bill total was just short of £800 (I forgot that the price they quoted was without VAT). The killer was the labour cost - over £450 for maybe three to four hours work. Is this fair? Even the service manager said the labour costs were overpriced but he said it had been forced on him from above? Above where? INEOS? I'm going to discuss this with my local repairer to see if he's willing to take on the servicing. The question is whether he can access the parts and software. Here is a rundown of the bill:

Ex VAT:
1. Carry out 12000 mile service £378.00
Part Number Description QTY List Value *
GRA1000012600 Oil Filter £23.15
GRA0000011720 Screw Plug £2.96
542771155 SCREENWASH £1.95
0W30CEDGE EDGE 0W-30 MBK 7.50 x£17.50 - £131.25
522776031 5ltr TRIPLE QX EP 80W90 GL5 £78.74
GRA2G00030270 HVAC Filter £49.50 S

Ripped off with over priced parts and labour. Mine £560 which is reasonable but I’ve heard slightly cheaper. Obviously can go Indy with OE parts but you will miss out on service campaigns (which aren’t recalls). There were 3 service campaigns on my first service.

 

[ECrider]

Had my first annual service (3,500 miles) and the bill total was just short of £800 (I forgot that the price they quoted was without VAT). The killer was the labour cost - over £450 for maybe three to four hours work. Is this fair? Even the service manager said the labour costs were overpriced but he said it had been forced on him from above? Above where? INEOS? I'm going to discuss this with my local repairer to see if he's willing to take on the servicing. The question is whether he can access the parts and software. Here is a rundown of the bill:

Ex VAT:
1. Carry out 12000 mile service £378.00
Part Number Description QTY List Value *
GRA1000012600 Oil Filter £23.15
GRA0000011720 Screw Plug £2.96
542771155 SCREENWASH £1.95
0W30CEDGE EDGE 0W-30 MBK 7.50 x£17.50 - £131.25
522776031 5ltr TRIPLE QX EP 80W90 GL5 £78.74
GRA2G00030270 HVAC Filter £49.50 S

Was that Harwoods Portsmouth?

 

[Earthwatcher]

Was that Harwoods Portsmouth?

Yes.

 

[ECrider]

Yes.

I've just booked in with them for early September. Closest one to me now that Jardines have moved all their servicing from Kent to Essex.

Will give them a go. Will go indy/DIY after 3rd one.

 

[Eric]

I can see some UK summer holiday break destinations being in locations where there is an Ineos dealer. For Lake District and South Scotland that will mean Lloyd Allroad in Carlisle

 

[Trialmaster]

Just had mine serviced at Chandlers, Belton. Cost in the UK £485.
At the same time numerous recall items done, plus centring the steering.

 

[ECrider]

Just had mine serviced at Chandlers, Belton. Cost in the UK £485.
At the same time numerous recall items done, plus centring the steering.

Just booked Harwoods for £800 bugger this south/north divide!!

 

[Skydance]

Just had mine serviced at Chandlers, Belton. Cost in the UK £485.
At the same time numerous recall items done, plus centring the steering.

How’s the steering? I have had my steering centred twice by the dealer and it’s still not perfect. It tracks straight, but steering is offset a couple of degrees.

 

[remote medic]

Am I the only owner, who when trying to access the UK owners had copy manual QR code for servicing schedule - the QR code sends back an error message stating "QR code expired or invalid" ???

 

[Eric]

Am I the only owner, who when trying to access the UK owners had copy manual QR code for servicing schedule - the QR code sends back an error message stating "QR code expired or invalid" ???

Nope you are not the only one, mine isn't able to be read either

 

[remote medic]

Thanks Eric - if I speak to customer services they will no doubt refer me to dealer or vice versa