Andrew-
If your car arrived at Port on Friday 11 August it's likely it will not clear the port for at least 3 weeks (acording to my agent
Spot on Greg.
I spoke to my agent last week and he was quite exasperated with the whole "information" process.
The agent spreadsheet contains vehicle VIN & details etc, customer name, expected date of port arrival but not ship name.
Moreover, spreadsheet is not being updated regularly, certainly not daily nor weekly.
He said they (the agent) are in constant contact with INEOS to extract information for clients but this is taking a huge amount of time. He said he doesn't have the time to call INEOS every time a client calls him wanting a precise update - I assume because he has too many - fair enough too as he shouldn't have to make heaps of seperate calls. The INEOS spreadsheet should be updated at least weekly!
I think that is really the main issue "he doesn't have the time" because he is probably also dealing with multiple other brands of vehicles and high volume of customer traffic.
In Brisbane there is Ignition Car centre.
They currently have 22 reasonably high end used cars in stock and then Ineos Grenadier.
So you are talking about a very small dedicated niche dealer.
Prior to my relocation I dealt with SLRV on the Gold Coast
They are also a small, specialised team and the only small vehicles they do is Ineos Grenadier.
They also have someone dedicated to Ineos and a dedicated Ineos showroom, which is their only vehicle showroom.
I currently own a Mercedes and prior to that I have owned several Subaru, Mazda, Toyota, Ford, GM etc
Stepping up to Mercedes opened up a whole new world of car dealer experience.
SLRV & Ignition are extremely different experiences but still way above a normal dealer.
20 steps above. (In my opinion and for what I am after)
so there is some chance I could have mine in a week or so, but also might be 2-3 weeks. (Or more, but hopefully not)
