Handsfree poor

derv doctor · Jun 16, 2023

Hi
Is anyone else's handsfree calling a bit poor. Customers are struggling to hear me.

Eric · Jun 16, 2023

derv doctor said:
Hi
Is anyone else's handsfree calling a bit poor. Customers are struggling to hear me.

Are you using AA/Car Play or is it when just on paired Bluetooth?

derv doctor · Jun 16, 2023

Eric said:
Are you using AA/Car Play or is it when just on paired Bluetooth?

Android auto. I can hear them. Apparently I'm quite and seems a lot of background noise

Highwayman · Jun 16, 2023

derv doctor said:
Hi
Is anyone else's handsfree calling a bit poor. Customers are struggling to hear me.

Mine is OK. Not brilliant, but OK.

Are you Gav by any chance? If yes, you tuned an Iveco horse box for me 20 years ago! Small world

Logsplitter · Jun 16, 2023

derv doctor said:
Hi
Is anyone else's handsfree calling a bit poor. Customers are struggling to hear me.

Mines paired with an iPhone and sound is absolutely fine

BAS-Remaps · Jun 17, 2023

Im told that they can hear alternator type noise when im on a call, My side i hear them perfectly.

I need to try and work out if its when car play is active or only when on bluetooth.

Eric · Jun 17, 2023

BAS-Remaps said:
Im told that they can hear alternator type noise when im on a call, My side i hear them perfectly.

I need to try and work out if its when car play is active or only when on bluetooth.

Try a different phone, android, first to eliminate the phone. And if you also know someone with an iPhone try that as well. If they are OK then look to the vehicle.

BAS-Remaps · Jun 17, 2023

Eric said:
Try a different phone, android, first to eliminate the phone. And if you also know someone with an iPhone try that as well. If they are OK then look to the vehicle.

Its the same on all phones I tried sadly

the only think ive not tried it without car play active.

I may try putting a supressor on the alternator my self.

Amazon.co.uk

Eric · Jun 17, 2023

BAS-Remaps said:
Its the same on all phones I tried sadly the only think ive not tried it without car play active.

I may try putting a supressor on the alternator my self.

Amazon.co.uk

I'd be surprised if it was the alternator impacting on a modern phone, I'd put my money on the car microphone rather than software especially if the radio and other audio volumes are OK.
A daft question but you haven't got anything muffling the mic?

Tom D · Jun 17, 2023

Where is the mic on the grenadier? I had an issue on my Valtra with the mic being right next to an AC outlet, this made a bad wind noise until i closed that outlet.

AWo · Jun 17, 2023

Electrical equipment in a car has to go through tough tests regarding EMV and radio stuff. This is regulatrd in the UN ECE R10 and CISPR 25 (radio and sound system) is part of that. The basic automotive level is three, military is five.

These tests are necessary, especially with electronic safety devices and functions, that no device harms another.

I assume that end consumer audio devices not mounted or connected to a car won't have to pass these tests. So I would point to the earphones, mobile phone, etc.

Or are they part of the system?

AWo

Ever Pragmatic · Jun 17, 2023

Logsplitter said:
Mines paired with an iPhone and sound is absolutely fine

Same with me.. iPhone connects and calls are no issue as far as I’m aware

derv doctor · Jun 18, 2023

Highwayman said:
Mine is OK. Not brilliant, but OK.

Are you Gav by any chance? If yes, you tuned an Iveco horse box for me 20 years ago! Small world

Yes that's me, mainly tuning agricultural equipment these days.

bemax · Jun 18, 2023

No issues at all! My iPhone is connected via CarPlay and the connection is very good in both directions!

trobex · Jun 19, 2023

Did I read elsewhere that Apple allows wireless connection for their verson of Appleplay, and for Android auto requires wired connection for both to work respectively? ..... or was that the Utes I'm looking at recently!!!???

Arkaig · Jun 19, 2023

trobex said:
Did I read elsewhere that Apple allows wireless connection for their verson of Appleplay, and for Android auto requires wired connection for both to work respectively? ..... or was that the Utes I'm looking at recently!!!???

Phones/ iOS and Android OS

Terms like sheep, snobbery. Sure. My advice is that the USB C has many different versions even though they look the same from the outside. So trying different cables might do the trick.

www.theineosforum.com

See Post #86.

Ice2k23_UW · Jul 9, 2023

Poor quality on the receivers side here. I can hear them very well, but my wife always complains she cannot hear me well. Still have to check it out and hear it for myself. Regards, R., iPhone 14 Pro connected with Wireless CarPlay.

Simon C · Jul 9, 2023

Same issue here, audio is good for me but poor for the other end - also using Android Auto but have the same issue on Bluetooth only

It's not the phone or Android Auto because it works fine in other cars

I also noticed that if you are in the car with the ignition off but listening to the radio for instance and the phone rings it connects fine but the caller can't hear anything - seems the mic is disconnected when ignition is off - be good if someone else could test that?

trobex · Jul 10, 2023

How loud is the Gren inside? I know my old Triton suffered from high road noise and that affected my handsfree kit badly. But the same kit in the old Mazda 3 worked perfectly fine add the cabin was allot 10dB less!

DCPU · Jul 10, 2023

Simon C said:
Same issue here, audio is good for me but poor for the other end - also using Android Auto but have the same issue on Bluetooth only

Same for me. Tried several different phones on Bluetooth and one phone via Android Auto. Results are always the same ~ poor reception for other party with various noises being described as electrical/electronic.

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