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Scottish sightings

Calling all Grenadier owners in Scotland!
Scottish Grenadiers

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Baron von Teuchter

Baron von Teuchter

Grenadier Owner
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6:42 PM
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Nov 21, 2023
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574
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NE Scotland
A grey Hilux? Could have been me.

IMG_1116.jpeg



No it’s at Ashgrove in Aberdeen who seem to be making a bit of a meal of getting parts and prices from Ineos so I’m going to call Marshalls on Monday.

Absolutely no idea when I’ll get it back 😕
 
KBKLR

KBKLR

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North East of Scotland
Baron von Teuchter said:
A grey Hilux? Could have been me.

View attachment 7885472


No it’s at Ashgrove in Aberdeen who seem to be making a bit of a meal of getting parts and prices from Ineos so I’m going to call Marshalls on Monday.

Absolutely no idea when I’ll get it back 😕
Click to expand...
Thought it was you. Hopefully Marshalls will be able to help you get sorted out - I assume it was your assurance that sent it to Ashgrove.
 
Baron von Teuchter

Baron von Teuchter

Grenadier Owner
Lifetime Supporter
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Local time
6:42 PM
Joined
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574
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NE Scotland
Yep, insurance approved retailer. Since both parties are insured with same insurer they most insistent on it going to their approved place - I suspect if it was somebody else paying they would have been fine with it. I know you can legally instruct it to go a specific workshop - I may end up doing that if it doesn’t get start soon.

Whole thing is just a massive pain in the arse to be honest.
 
C'mon tae grips

C'mon tae grips

Grenadier Owner
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Sep 14, 2024
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103
Location
Perthshire, Scotland
What looked to be an inky black grenadier towing a trailer and I think a boat on the roof heading south on the A9 just before Auchterarder at 1:30pm. I was in my steamed-up 110, so was late seeing it but still flashed and waved.
 
KBKLR

KBKLR

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Messages
169
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North East of Scotland
Baron von Teuchter said:
Yep, insurance approved retailer. Since both parties are insured with same insurer they most insistent on it going to their approved place - I suspect if it was somebody else paying they would have been fine with it. I know you can legally instruct it to go a specific workshop - I may end up doing that if it doesn’t get start soon.

Whole thing is just a massive pain in the arse to be honest.
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Not sure who you are with but always found NFU a bit more expensive but very good when things go wrong. Saved a few quid going to Admiral and it was a very large mistake, hopefully you get sorted out quickly
 
Baron von Teuchter

Baron von Teuchter

Grenadier Owner
Lifetime Supporter
Group supervisor
Local time
6:42 PM
Joined
Nov 21, 2023
Messages
574
Location
NE Scotland
CRH said:
That's just crazy, did the guy at Chester not sort them out?
Click to expand...

Well I’m struggling to get a straight story from Bodyshop to be honest. He has sent them some info, as have the service dealer in Huntly. Grange didn’t return my calls (left two messages with different people).

I emailed Lynn Calder to (politely) complain and point out the problems they’ve created and she put me immediately on to a customer service manager who put me in touch with a parts manager - again it now seems to be the Bodyshop who are the bottleneck.

Next step will be to take the day off work and turn up there and make the damn phone calls myself.
 
Baron von Teuchter

Baron von Teuchter

Grenadier Owner
Lifetime Supporter
Group supervisor
Local time
6:42 PM
Joined
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Messages
574
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NE Scotland
KBKLR said:
I think your contract here is with the Insurance company Ian - its them you need to beast.
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Yep, I’m in contact daily. I now have a complaints manager as my point of contact - complete with proper direct phone number and email address so thankfully not dealing with call centres.
 
Baron von Teuchter

Baron von Teuchter

Grenadier Owner
Lifetime Supporter
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Local time
6:42 PM
Joined
Nov 21, 2023
Messages
574
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NE Scotland
It will be 4 weeks on Friday since the accident and they still haven’t got a parts list or estimate to repair the bloody thing.

It honestly doesn’t look a difficult or complex repair.
 
Baron von Teuchter

Baron von Teuchter

Grenadier Owner
Lifetime Supporter
Group supervisor
Local time
6:42 PM
Joined
Nov 21, 2023
Messages
574
Location
NE Scotland
It’s just frustrating, this shouldn’t be difficult but somehow between the Bodyshop and Ineos they are making it so.
 
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