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Arrowhead Grenadier?

Club for Arizona Grenadier Owners

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IG_in_AZ
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Tenac

Grenadier Owner
Local time
2:01 PM
Joined
Oct 5, 2024
Messages
248
Location
AZ, USA
12k service required diff fluid change, or it basically voids the warranty on your diffs.
Well that isn't exactly what the law says it is, by them saying "VOID" Warranty they are in direct violation of the Magnuson Moss Warranty Act. You can perform your own maintenance keep receipts of your purchase, they would have to prove you didn't do it to void a warranty. We have protections for this exact scenario. I would be livid if they charged me to do something I already did.
 

LeeroyJ

Grenadier Owner
Lifetime Supporter
Local time
12:01 AM
Joined
Oct 30, 2023
Messages
266
Location
Arizona, USA
Well that isn't exactly what the law says it is, by them saying "VOID" Warranty they are in direct violation of the Magnuson Moss Warranty Act. You can perform your own maintenance keep receipts of your purchase, they would have to prove you didn't do it to void a warranty. We have protections for this exact scenario. I would be livid if they charged me to do something I already did.
Exactly
 

ShootingCar

Grenadier Owner
Local time
2:01 PM
Joined
Feb 1, 2024
Messages
165
Location
Cottonwood, AZ, USA
Hi Everyone in Arizona
I wanted to share a greatly positive experience I had this week with having my Trialmaster serviced at Arrowhead Ineos Grenadier in Glendale.
I had heard some negative things about them here regarding their service and was cautious about taking my truck there. But I chose to give them a chance and was not just pleasantly surprised but greatly impressed.

Justin Tran and Josh Francis were just awesome to work with and the service was completed per the cost was as quoted. They loaned me another truck to drive so I could conduct my business while in town They found a nail in the side of my tire and determined that it couldn’t be fixed. Then they replaced it at no cost with one from stock from all of their upgrades for only the labor.
So that’s why I wanted to share my positive experience with the community.
I’m glad they have stepped up and will be loyal to them for my truck service now.
 

Tenac

Grenadier Owner
Local time
2:01 PM
Joined
Oct 5, 2024
Messages
248
Location
AZ, USA
Hi Everyone in Arizona
I wanted to share a greatly positive experience I had this week with having my Trialmaster serviced at Arrowhead Ineos Grenadier in Glendale.
I had heard some negative things about them here regarding their service and was cautious about taking my truck there. But I chose to give them a chance and was not just pleasantly surprised but greatly impressed.

Justin Tran and Josh Francis were just awesome to work with and the service was completed per the cost was as quoted. They loaned me another truck to drive so I could conduct my business while in town They found a nail in the side of my tire and determined that it couldn’t be fixed. Then they replaced it at no cost with one from stock from all of their upgrades for only the labor.
So that’s why I wanted to share my positive experience with the community.
I’m glad they have stepped up and will be loyal to them for my truck service now.

I also agree with this, that team up there ahs been great to deal with. I'm going tomorrow to get a couple seals replaced and have full trust in their service. I also believe they with their current under construction situation have been rock stars in taking care of my requests.
 

Docmenace

Grenadier Owner
Lifetime Supporter
Local time
2:01 PM
Joined
May 29, 2023
Messages
8
Location
USA
Also had good service from them earlier this month. I had to come in from out of town for the annual service. I was given a loaner and everything was taken care of as promised. They replaced some defective door seals as well. My understanding was that they have a relationship of some type with OwlVans for accessories as well if you need something from them
 
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