Well that isn't exactly what the law says it is, by them saying "VOID" Warranty they are in direct violation of the Magnuson Moss Warranty Act. You can perform your own maintenance keep receipts of your purchase, they would have to prove you didn't do it to void a warranty. We have protections for this exact scenario. I would be livid if they charged me to do something I already did.12k service required diff fluid change, or it basically voids the warranty on your diffs.