Workshop Manuals available?

[skibum35]

Are there any news on the workshop manual? I woundn‘t care about any manuals if it would be possible to get original spare parts informations by an exploded drawing. Come on Ineos give us just an online shop with exploded drawings an somehow normal prices. Second most important thing would be, to be able to do the service reset on your own. It is ridiculous that the service reset can only be done by your ineos dealer!

These are the exact two reasons that I have not purchased yet...............I am not driving 300 each way miles to a dealer to have the service light reset. If people would not purchase until these promises are kept that might give them some incentive.

 

[Tom D]

I called customer services yesterday to ask about the manuals. I was told there is no information available.

I think they aren’t going to do it.

They originally had a sell direct to customer model, hence the manual. But they have now changed to a dealership model and the dealers wont want manuals out there. I seriously doubt we’ll ever see them.

Class action lawsuit anyone?

 

[anand]

They originally had a sell direct to customer model, hence the manual. But they have now changed to a dealership model and the dealers wont want manuals out there. I seriously doubt we’ll ever see them.

For what it's worth... Having seen a few bits of the dealer-level workshop "manual" (as with all of them these days, it is electronic), licensing it and dispersing it to the public is going to be a serious undertaking. The level of complexity and animations that it offers are flat out impressive and far exceed other OEM dealer-level manuals. If I were taking a gander at the thought process when the claims were made, they were made with good intentions but without consulting the appropriate departments.

Will an official workshop manual ever be released to the public? My personal thought sits between "probably not" and "not for another year or two"; but who knows what the future holds.

 

[Vision4X]

The real issue is that we were promised a fantastic workshop manual solution, and now when it has not been delivered we can not collectively get Ineos to respond to the issue. Simply share with us the current plan. Continue to wait in good faith, or the promise has been broken. One of the two then we can move on rather than just staying peeved, that we were mislead.

 

[Tom D]

Complex undertaking it may be. It’s coming on 3 years since it was proposed. That’s long enough to get it done.
I’d be happy with a pdf. Don’t want a web based version.

 

[Habicht]

Today I have seen youtube clip, showing how you can do the service reset in the new toyota land cruiser! Shouldn‘t have done this. Now I am pissed off. It could be so easy. It doesn‘t take years.

 

[255/85]

Are there any news on the workshop manual? I woundn‘t care about any manuals if it would be possible to get original spare parts informations by an exploded drawing. Come on Ineos give us just an online shop with exploded drawings an somehow normal prices.

I’d be happy with a pdf. Don’t want a web based version.

This.

Simple exploded drawings, a few instructions, and torque specs is enough to get most basic repairs completed. A detailed wiring diagram would be very helpful. The super-cool animations of the online manual are great but I don't see how fitting a new rear window is pertinent info in the boonies. it's going to be a pilfered road sign and duct tape until you've returned home.

Ineos should stop fretting over whatever arrangements they've made with their dealers and agents and issue a tidy little repair pdf or booklet. Call it "There & Back Again: An Owner's Manual Supplement" or the like. Let the dealerships keep access to the online manuals for themselves for a few years until sales have reached high enough volumes to keep their service bays full. After that they won't care and Ineos can fulfill it's promises.

 

[Baron von Teuchter]

Parts catalogues and exploded diagrams to identify the parts and then look up the numbers would be a damn good start

 

[Zimm]

For what it's worth... Having seen a few bits of the dealer-level workshop "manual" (as with all of them these days, it is electronic), licensing it and dispersing it to the public is going to be a serious undertaking. The level of complexity and animations that it offers are flat out impressive and far exceed other OEM dealer-level manuals. If I were taking a gander at the thought process when the claims were made, they were made with good intentions but without consulting the appropriate departments.

Will an official workshop manual ever be released to the public? My personal thought sits between "probably not" and "not for another year or two"; but who knows what the future holds.

Well, I have customers. When we send off a proposal with a scope, that scope gets done even if I lose money. There is no question or hesitation. I approved it, so it get done.

They told us we would have repair manuals. I don't give a f**k about their intentions or mistakes. What it is, is fraud. Maybe they aren't communicating, because the moment they say "no" all plausible deniability ends, and the filings begin. Maybe they have legal advise and are waiting out the clock.

Does anyone have screenshots and any other digital evidence of the manual promise, other than this echo chamber?

 

[Habicht]

@Zimm
Actually on the german website of Ineos, they say that they have developed an interactive sparepart kataloge where you (customer) can easy find and order spare parts.

 

[Greasemonkey]

This was the original promise.

 

[avidtest]

It really is BS. Beyond the full service manual, simply not being able to reset the damned TPMS and update the service light reset is complete idiocy. It is shocking to me that Ineos chooses to keep their head in the sand, when they could so easily have a legion of free sales people (owners) out their spreading the gospel.

 

[Habicht]

A few days ago i wrote a service request asking the INEOS custom service, if they would be so kind to give me an link for the interactive sparepart kataloge. Today they replied, some kind of AI texting, hashing some keywords from my question. They said that they don‘t have that kataloge and that I should ask my local Ineos dealer! I told them that I need the kataloge to get some essential Parts for my journey, to be able to fix it in time when I need it! Whitout any sparpart info i am not able to plan anything. I suggest that some of you just ask the custome service like I did.

 

[Tazzieman]

I told them that I need the kataloge to get some essential Parts for my journey, to be able to fix it in time when I need it!

What parts do you need?

 

[Habicht]

@ Tazzieman
Funny question! I don‘t know. Don’t understand me wrong. Lack of information is my problem. I need some kind of exploded diagramm, pricing and then I will check what somehow makes sense to get it into the truck.

 

[Jeremy996]

@ Tazzieman
Funny question! I don‘t know. Don’t understand me wrong. Lack of information is my problem. I need some kind of exploded diagramm, pricing and then I will check what somehow makes sense to get it into the truck.

Ask the dealer for a huge list of parts and prices and offer to do the collation yourself. Laziness and being cheap should get you in front of the screen.

 

[Tenac]

Ask the dealer for a huge list of parts and prices and offer to do the collation yourself. Laziness and being cheap should get you in front of the screen.

My dealer showed me their parts system and the breakdown exploded view. It looks and acts like any other one I have seen before, it should be quiet simple for a dealer to pull together a list and cost based on anyone's ask.