First let me start off by saying to make this post thread friendly
, me and my Grenny’s had a small cry together. They never want to let me down and I don’t want them to feel that they have. Yes, we have that type of relationship.
Unfortunately they can’t turn off certain features and learning of one of them not being considered on the next software update has us shedding a hand full of tears together. If you have to ask how the Grenny’s do that then you will never get it.
The attached emails below are from a couple days ago, but I didn’t just want to rush and post it once received. I wanted to reach out to some other people I know in the Grenadier world (made some friends with vendors via multiple purchases and just just starting talking, emailing, or texting with them) and see if they heard of this as well. Two of them are well connected and I won’t say their info or answer for them. They can post on here if they choose to do so, but seems like they won’t as they don’t want to have customers upset at them for giving this type of bad news. Well I’m retired and my previous employment was nothing in the auto/4x4 world, so I’m good. The people I reached out to had one telling me he basically heard the same thing from his contact and another one said he didn’t want to get involved (but reading between the lines via our emails, to me it seemed he didn’t disagree with this info), and one other person hasn’t responded yet. I won’t post those emails/texts as they are more personal in nature as we discuss other stuff as well. I also talked to a close family friend who is an attorney with a very large firm and he says (this is for the USA only as this country has become sue happy), that if a car manufacturer had a speed safety warning feature like this one does and they later put out an update that permanently turned it off and someone got into a bad accident and speeding was involved, the dealer/manufacturer could be sued. They will most likely win, but the time and money it takes to defend yourself in that type of suit it not cheap and imagine it happening multiple times. He thinks they may have done the safety warning to help defend them in any future suits as all manufacturers end up getting sued in the USA. Fault or not on the driver as well as family members of deceased or severely injured drivers will sue everyone one involved in a loss including the car dealerships & manufacturers, etc etc, he knows this being a defense attorney for a large insurance company and defending these types of suits is his livelihood. Right now it’s up to the owner to turn off each time and if it had to go to court then it’s that driver/owner who turned off the warning not the manufacturer. I think this is a huge thing for the USA market for sure. People in the U.S. sue if you look at them wrong nowadays. CRAZY!! Plus I am not trying to upset anyone, heck I didn’t want this to be true! Anyone on here can call or email Ineos themselves and ask the same question. I can’t believe I was the first or only person to do so as this is such a big issue for most owners. If one of you did already, please post me a link to that thread/post as I did search for it. If anyone has any info to the contrary of this post, then PLEASE post it. However, Don’t just post something arguing with me or not believing it, post some evidence or facts not just “I work in customer service and we….” or “I know someone in the tech dept…”, I would like evidence like I am posting (email or letter).
Sorry for the long post, but felt I had to put the info out to the owners, as the speed limit warning chirps/clunks (whatever noise you want to call it) is at the top of most owners aggravation lists. In all honesty, it does bother me as well, but I have a normal start up routine that includes turning off the auto/on feature, pushing the recirculating A/C button & lastly hitting the favorite to turn off the speed limit warning. It literally takes 10-12 seconds each start up and it’s not a deal breaker or such an issue that it prevents me from still having these Grenadiers be my favorite vehicles of all time for me.
I posted a few pages back about a phone call I had with this Ineos “customer service rep” and was bombarded with well “she wasn’t in tech” so basically she didn’t know what’s going on with any software update or she’s reading a script, which didn’t make sense if the script is giving to her by Ineos and they are paying her to read it wouldn’t they want the right info put out? Thus, I followed up with an email asking her to get with someone in the actual tech dept to confirm this info and you can read the emailed response below. Again, I’m not happy with this and don’t be angry at the messenger. I’m just passing this info along. For those that will say she still doesn’t know what the tech dept is doing, you are just being argumentative & not wanting to accept this news. Why would a company hire/pay someone to represent them (even if giving a script to read from) and say this to someone and it not be true? Ineos is aware this is an issue for owners and again I would say if they were actually working on it the response would be more of a “we are aware of the issue and are looking into it”, basically not committing to any real answer. This email is plain and clear that they aren’t working on a permanent turn off due to safety issues. She also put it in writing that this answer was directly from the tech dept. Trust me I know how the world is and the different people that live in it. So the ones reading this and taking it in as the sad news it is, sorry to the the bearer of this news. The ones not believing it or thinks the tech team is working on it behind the scenes, let’s touch base in another year or two and see where the permanent turn off is at. It’s already been almost 2 years now since the first ones were sold and right off the bat Ineos got complaints about the speed warning sounds, yet here we are two years later with no change. To me that speaks volumes.
Yes it sucks, but my hopes is someone like “Carista” who makes OBD II code cheaters like I have for my 2022 Tundra that will turn off seat belt warning sounds and windows down/up etc etc, will come along and make one for the Grenadier so we can turn off features like the speed limit warning permanently. Time will tell, but now I’m worried about the legality of a vehicle having that feature and someone turns it off and like I said a bad loss occurs and that entity could open itself up for liability due to the sue crazy people we have in the USA.
Even though I am upset at this, it still is not a big enough deterrent to stop me from purchasing a 3rd Ineos vehicle (the Quartermaster when it hits the USA). Hope this news doesn’t affect new possible owners on the fence, but if this does then in all honesty this probably wasn’t the right vehicle for you anyway. It’s a simple fix, yes each time, but still a simple fast fix.
This will be my last post on this as I have given written evidence on Ineos’ stance on the speed limit warning and anyone who posts something arguing otherwise is just not willing to accept the truth. If in a year or two Ineos changes their mind and does make a software update to permanently turn this off, then I will be the first to post I am happy to hear it!
I am now and will always be a “GRENADIER LIFER”!!!!!!!
Edit: I do have a weird question. Sometime I still get a click/clunk from the speed limit warning even after i disable it. But it’s just a single random click/clunk and no warning lights. Anyone else get that from time to time?
