Show us your crack (windshields)

[Eric]

Interesting. Not certain I have ever heard of crack due to temperature. Maybe a factor though.

Try pouring very hot water on a frozen windscreen see what happens. It'll crack before you finish

 

[Roach]

Try pouring very hot water on a frozen windscreen see what happens. It'll crack before you finish

Wow, people have done that! That's crazy.

 

[TheDocAUS]

I was at my dealer yesterday. They have only seen one cracked windscreen so far, it was caused by a stone hit.

 

[Jean Mercier]

Yes Jean.
My first screen did show a crack within the first few days.

And they pretend to other people that they don't know about any cracks ...

 

[255/85]

I was at my dealer yesterday. They have only seen one cracked windscreen so far, it was caused by a stone hit.

Is this being seen in the northern hemisphere only or are folks south of the equator suffering mysterious cracks?

Try pouring very hot water on a frozen windscreen see what happens. It'll crack before you finish

It works both ways. Hot water on cold glass or cold on hot. Ask me how I know.

 

[TheDocAUS]

Is this being seen in the northern hemisphere only or are folks south of the equator suffering mysterious cracks?



It works both ways. Hot water on cold glass or cold on hot. Ask me how I know.

Sydney dealer in the southern hemisphere, stone hit mark was visible. Not uncommon in Australia if you go remote.

 

[MTNDOG]

Has anyone PPFd there windshield?

 

[TheDocAUS]

Has anyone PPFd there windshield?

Probably not legal* in Australia to do that (definite No if the material has any tint or otherwise impedes the view). The INEOS dealer does offer IntegraShield, a nano coating.

*Australian Design Rule (ADR) 8 provides mandatory requirements for glazing materials (windscreens and other windows) in vehicles. This includes requirements to protect occupants from broken glazing material (causing facial and eye injury), reduce the risk of projection from the vehicle if not wearing a seatbelt and to ensure windscreens are of a minimum level of optical quality necessary to provide drivers with unimpeded vision.

 

[jamesfielding]

Is this being seen in the northern hemisphere only or are folks south of the equator suffering mysterious cracks?



It works both ways. Hot water on cold glass or cold on hot. Ask me how I know.

I’m in England

 

[Disco Dave]

My vehicle received a ”U” shaped crack extending from top edge of windscreen and back again. The crack was about 150mm apart at the windscreen edge, and it bottomed out about 1/3 of the way down the screen.
I had yet to take delivery, the dealer had another screen in the shop, however they apparently needed to get authorisation from Ineos to replace the screen. This took about 3 weeks.
On another note my VIN is 2700 ish, and I took delivery on 19th Dec.
Sure is one great vehicle though.

 

[jamesfielding]

I’ve just had another look and there is a tiny tiny chip, so mine may be due to a stone chip, although as Jean said, odd that it goes to the edge of the windscreen.

 

[emax]

I had yet to take delivery, the dealer had another screen in the shop, however they apparently needed to get authorisation from Ineos to replace the screen.

Apart from the ridiculous "authorisation" for a new car to be repaired, I wonder if this was again a stone damaging the windscreen.

In this case, the dealer should replace the gravel in its salesrooms with tiles and prohibit motocross riding around the cars.

 

[Eric]

Apart from the ridiculous "authorisation" for a new car to be repaired, I wonder if this was again a stone damaging the windscreen.

In this case, the dealer should replace the gravel in its salesrooms with tiles and prohibit motocross riding around the cars.

I suspect the authorisation delay will have been down to a "discussion" between Ineos, the transporter, and the dealer as to who is liable for the damage costs.

Stone cracks or not, they seem very small impacts and appear to be getting quite common now, this s is something INEOS should take up with Pilkington.

 

[NoAge Hunter]

Has anyone PPFd there windshield?

What is that?

 

[MTNDOG]

What is that?

"Paint protection film" for your windshield, I have seen a few YouTube videos about it's use, but have no clue if there is any benefit to help with rock chips and cracking.

 

[Krabby]

@Stu_Barnes Had something done to his wind shield, but I’m not sure of the particulars. Hopefully he’ll chime in. I’ll be honest, if he seems to think it’s a good idea, I’ll probably follow suit. I had a random crack in a Disco II windshield and it was crazy expensive to replace so I’d like to avoid that as best I can.

 

[Stu_Barnes]

I went with the Clearplex option.

ClearPlex® Windshield Protection Film - ClearPlex Asia Pacific

ClearPlex® Windshield Protection Film is designed to take what the road dishes out. Impacts which shatter unprotected glass leave only a minimal pin-point on the film, preserving its optical clarity. Like glass, Our hard-coated film features much the same scratch resistant qualities and will...

www.clearplexap.com

With the potential lead times on screens I thought it worth a shot for stone damage. If there are stress cracks though that’s another beast entirely and this won’t help.

 

[emax]

I suspect the authorisation delay will have been down to a "discussion" between Ineos,

This is very likely not the case, at least not the procedure INEOS has required so far.

I know from an agent that each single little fart has to be "authorised" by INEOS. He told me that e.g. BMW does normally not ask questions and they can order whatever they need and is necessary. They can in many cases even decide for warranty or not. For bigger and very expensive parts this is of course different. But things like a windscreen, a side mirror or the like are no problem at all.

This is so, because BMW trusts their dealers. Same with Volkswagen, Audi and Mercedes, btw.

So one might ask if INEOS doesn't trust the skills, judgement or ability of their agents. THAT is what (rightly) pisses off the agents.

The agent is very annoyed that something like this may take 5 days before INEOS makes a decision - and then the part hasn't even been ordered yet, which takes another few days.

 

[lightning]

There's been a similar issue on the new Defender.
The windscreen glass is very thin and quite a few people have had the glass develop a crack.

l ordered the solar reflective screen with mine, as it's supposed to be less liable to cracking due to the internal film in the glass.

Cracked Windshield - Land Rover Forums - Land Rover Enthusiast Forum

2020 Defender - Cracked Windshield - Cracked this morning on the drive into work...started driver's side at the bottom. No rock, no damage other than the crack. Rainy day and high 30s temperature...frustrating as it just happened for no reason. I know others have had the same issue so posting...

landroverforums.com

 

[Eric]

This is very likely not the case, at least not the procedure INEOS has required so far.

I know from an agent that each single little fart has to be "authorised" by INEOS. He told me that e.g. BMW does normally not ask questions and they can order whatever they need and is necessary. They can in many cases even decide for warranty or not. For bigger and very expensive parts this is of course different. But things like a windscreen, a side mirror or the like are no problem at all.

This is so, because BMW trusts their dealers. Same with Volkswagen, Audi and Mercedes, btw.

So one might ask if INEOS doesn't trust the skills, judgement or ability of their agents. THAT is what (rightly) pisses off the agents.

The agent is very annoyed that something like this may take 5 days before INEOS makes a decision - and then the part hasn't even been ordered yet, which takes another few days.

BMW and the bigger manufactures haven't the resources to get involved in every trivial warranty claim and delegate that to the manufactures, time and cost savings instead of paying for their own resource. Land Rover, on the other hand, still required the phone call first to confirm warranty work could go ahead.