Just thought I’d chime in on this thread.
When I placed my order in late May many of you will recall the site crashed a fair bit… every time i went to reconfigure after a crash, the engine selection kept defaulting back to petrol (and forgetting my diesel selection) … so anyway, you guessed it, I ended up putting a deposit on a petrol.
Emailed and phoned a dozen times over the next 48 hours. Eventually got a phone call back saying that they would rectify the error… days weeks and months pass with no change appearing in my profile. In the last 6 weeks I have sent maybe 2 dozen emails, and website contacts to no avail.
Today I ‘live chat’ed with a fella who told me that the change hasn’t been made and can’t be made until 60 days out. Of course I mentioned that website expressly rules out changes in engine type at that stage. He confirmed that I should disregard that part of the website and believe him that an engine change can be made 60 days out from build date… and he Confirmed that it won’t cause any ‘material change’ to the build date. @cavaliero you can hopefully take some comfort in this. It’s far from ideal and doesn’t give me the confidence that I’d like, but it’s the best they’ll offer me.
