Exactly. All brakes are designed in a manner that the pressure is equal on both sides. If one side shows more wear, something is wrong.@globalgregors Did they check/inspect that your calliper is functioning correctly? The only time I have seen a significant difference in wear between outside and inside brake pads was if the brake caliper slides were seized or the caliper piston was not retracting properly after being applied. Your pictures definitely show abnormal wear and should not be dismissed without finding the root cause.
AWo