This is more of a pity party post. I have a friend who put his order on for a custom Porsche. He put his order in over summer. Nov, he got a text that his freeze date was coming soon. The text in Dec that production started, then he texted me this morning that he got a notification on the Porsche App that his car has arrived at the Port for shipping. He can then use his app to track the journey. Then he got a hype video showing how his car was made.
I spend a large portion of my day talking to my clients about client experience. Porsche in my eyes knocks the cover off the ball.
Here is my Pity Party, put my order for QM in April and have gotten nothing but radio silence. Remember when they did those AI videos for early orders? They stopped those post first global rounds. No clue on production, no clue on delivery date. We have to do the tracking once we ask for VIN. All I can say, more companies should embrace what Porsche is doing. Costs them nothing but brings people along for the ride.
I spend a large portion of my day talking to my clients about client experience. Porsche in my eyes knocks the cover off the ball.
Here is my Pity Party, put my order for QM in April and have gotten nothing but radio silence. Remember when they did those AI videos for early orders? They stopped those post first global rounds. No clue on production, no clue on delivery date. We have to do the tracking once we ask for VIN. All I can say, more companies should embrace what Porsche is doing. Costs them nothing but brings people along for the ride.
Porsche does it right for sure!
