Q&A Americas If my vehicle needs to be towed to a dealer/partner because of a warranty issue, who pays the bill?

[Krabby]

If my vehicle needs to be towed to a dealer/partner because of a warranty issue, who pays the bill?

Back in the day my Disco II (less than 6 months from new) bricked up because of some sensor and a relay. The closest LR dealer was about 45 miles away and the dealer/LR paid for the flatbed tow. Will IA do the same (esp. considering the distance from owner to deal could be far more substantial)?

 

[Stu_Barnes]

Dispatched

 

[Stu_Barnes]

INEOS Americas Response:

"If the Grenadier is rendered inoperable due to a validated warranty-related issue then our Roadside Assistance team and the dealer will cooperate wherever possible to ensure that it is returned to an authorised dealer for service and repair. "

 

[DCPU]

A selection of some of the finest weasel words.