Contact Justin Hocevar (Ineos head for APAC) he will sort it for you - justin.hocevar@ineos.comBack in early Jan '24, I raised questions into regards to changes in a number line items in the contract which changes between the initial version (mid Dec '23) & the updated version where I requested some of the personal details to be updated.
There a increase on the total of approx. $3,000, which when looking at the breakdowns seemed to be attributed mainly to a change in the stamp duty. (personal details update did not change the state of where the vehicle was being purchased/registered).
I responded to Ineos Customer Service in early Jan '24 for some clarification, however thus far I have not received an explanation other than the latest response of "passed your query to the relevant tema and request regular updates. We are aware of the issue and can reassure you this will not impact your vehicle production or delivery.".
Currently my contract is listed as expired (even though I had signed and returned, for it to then be revoked for an unexplained reason) and I am awaiting the contract to be re-triggered at some unknown time.
It's been an interesting ride so far...
* Order is for Quartermaster TM
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