TSB Footwell Water Ingress - cabin filter IATSB002996

[Grumpy]

I'm going to put my AC water ingress issue in writing to dealer and see the response. Is there anyway to find out from Ineos directly that this issue is identifiable and if so repairable? Formal notices that being. Or is the dealer the only entity that gets this info. And if the dealer has this info do they notify owners or wait until owners complain? I'm going to escalate the advice I have been given very soon.

Once we get the report back on what was done from the SC I'll know better. But initial feeling is unless it's a recall then it's down to the owner although the SC may enlighten the owner but only If it's in for something else.

I am chasing IG for another issue that's well known over here too. I'll see how that pans out too.

G.

 

[Karearea]

Once we get the report back on what was done from the SC I'll know better. But initial feeling is unless it's a recall then it's down to the owner although the SC may enlighten the owner but only If it's in for something else.

I am chasing IG for another issue that's well known over here too. I'll see how that pans out too.

G.

Apparently there is a tsb on this issue and my vehicle had it. It was the first at the dealer in Auckland to be remedied. I’m awaiting the completion paperwork following the work, but on initial testing of heavy rain it seems fixed!
Like all the tsb’s it states early on that “only a small number of unit’s are affected”
Nice marketing INEOS!

 

[Grumpy]

Apparently there is a tsb on this issue and my vehicle had it. It was the first at the dealer in Auckland to be remedied. I’m awaiting the completion paperwork following the work, but on initial testing of heavy rain it seems fixed!
Like all the tsb’s it states early on that “only a small number of unit’s are affected”
Nice marketing INEOS!

What's your vin no? The trucks could be of a similar batch, or related .

G.

 

[Eric]

Did you get yours fixed?
We have ended up having to take ours to a SC nearer home after loosing any heating or cooling on either system. After a unsuccessful attempt to fix, a new AC unit has been agreed by IG. Hopefully get her home next weekend.

G.

Doesn't go in till end of the month, they are having it for 3 days to do the first service at the same time.

 

[trobex]

What's your vin no? The trucks could be of a similar batch, or related .

G.

Mine is 4500s in a group of other known leaks!!!

 

[Chrism3513]

I have a 2024 70 series Land Cruiser (2.8 auto) with the same problem or similar. 3 month old car with 11000km on the clock.

Had aircon leaking in passenger footwell, could hear a sound like aerosol can when doing a right turn.
Toyota failed to fix despite me telling them about this problem and it ended up frying the ecu, completely saturated it.
I’m now without the car for 6 weeks waiting for parts, new wiring loom, ecu, carpet and other bits.
Joined this forum because I’m so disappointed with Toyota I thought I might have to jump ship so a little frustrating to see Ineos having such a similar issue !
But also the old ‘buy Toyota, reliable, parts availability’ etc is plain old bullshit it seems

 

[trobex]

Toyota reliability is BS. I guess when you "self report" there are never any issues!!

 

[GN4HIR]

I too have joined the club of IGs that piss themselves..

 

[trobex]

Bringing this up again - to all those affected. Can anyone verify if IA has undertaken a free repair, and, did the repair work? I have been advised that this cannot be repaired as IA will not pay for the correct repair (basically insulating the heater box and pipes...). This summer in QLD has been rather humid and I have water dripping DAILY into the footwell, enough that I need to remove floor mats and dry constantly. Becoming a maintenance and durability issue now - how long can the paints, foams and other bit under this foot mat last when constantly being wet?

 

[MattA]

how long can the paints, foams and other bit under this foot mat last when constantly being wet?


Not long…

 

[trobex]

how long can the paints, foams and other bit under this foot mat last when constantly being wet?


Not long…

That is what I am thinking.

PS: Attempted to make contact via chat whilst I had a few minutes spare... result! Too hard basket!!!

 

[Braydo]

Bringing this up again - to all those affected. Can anyone verify if IA has undertaken a free repair, and, did the repair work? I have been advised that this cannot be repaired as IA will not pay for the correct repair (basically insulating the heater box and pipes...). This summer in QLD has been rather humid and I have water dripping DAILY into the footwell, enough that I need to remove floor mats and dry constantly. Becoming a maintenance and durability issue now - how long can the paints, foams and other bit under this foot mat last when constantly being wet?

Took mine in for this repair today and was told a similar thing - will not be repaired as IA will be releasing a new permanent fix as previous fix did not work long term. Not sure how accurate all this is, but that’s what I’m told. In the meantime I have an annoyed wife on long journeys, and regularly pulling out and drying mats.

 

[Clark Kent]

Took mine in for this repair today and was told a similar thing - will not be repaired as IA will be releasing a new permanent fix as previous fix did not work long term. Not sure how accurate all this is, but that’s what I’m told. In the meantime I have an annoyed wife on long journeys, and regularly pulling out and drying mats.

On the latter; I shoved a microfibre cloth into the floor vents on both sides to catch the water drops before they get to the floor. I rarely use the floor vents so didn't miss the airflow. After a long run just pull the cloth out and leave it to dry out. There's not a lot of water if we're talking about the same dripping AC condensate issue.

 

[Braydo]

On the latter; I shoved a microfibre cloth into the floor vents on both sides to catch the water drops before they get to the floor. I rarely use the floor vents so didn't miss the airflow. After a long run just pull the cloth out and leave it to dry out. There's not a lot of water if we're talking about the same dripping AC condensate issue.

Good idea. Was hoping for a fix, but now that isn’t happening I’ll give this a go. You’re right it isn’t a lot of water, and really only an issue in humid weather.

 

[RYAustralia]

I had mine fixed by BMW Pickerings in Townsville who are the Ineos agent locally. They applied lagging of some sort to the A/c and heater pipes/mechanism. Took a bit of time to do but it worked. That was over 9 months ago now and still is fine - no more leaks in the footwell. Wife is very happy.

Bringing this up again - to all those affected. Can anyone verify if IA has undertaken a free repair, and, did the repair work? I have been advised that this cannot be repaired as IA will not pay for the correct repair (basically insulating the heater box and pipes...). This summer in QLD has been rather humid and I have water dripping DAILY into the footwell, enough that I need to remove floor mats and dry constantly. Becoming a maintenance and durability issue now - how long can the paints, foams and other bit under this foot mat last when constantly being wet?

 

[Skydance]

I had mine fixed by BMW Pickerings in Townsville who are the Ineos agent locally. They applied lagging of some sort to the A/c and heater pipes/mechanism. Took a bit of time to do but it worked. That was over 9 months ago now and still is fine - no more leaks in the footwell. Wife is very happy.

I had mine fixed by BMW Pickerings in Townsville who are the Ineos agent locally. They applied lagging of some sort to the A/c and heater pipes/mechanism. Took a bit of time to do but it worked. That was over 9 months ago now and still is fine - no more leaks in the footwell. Wife is very happy.

I’m really happy you got it sorted. But I don’t think the underlying problem has been fixed by insulating the pipes, it’s just a work around.

I’ve been running around for 3 months now and so far not had any condensation drips. I’m waiting for summer for the true test.

The fix is simply bleeding the coolant a few times until all the air has dissipated. Then adding coolant to max in both reservoirs on a cold engine. So far my HVAC works for me both hot and cold. Only the auto is a bit slow to react and the high frequency shrill sound on fan 4. So I have it on manual fan 1 and face and feet which works perfect with no whistles.

 

[trobex]

I’m really happy you got it sorted. But I don’t think the underlying problem has been fixed by insulating the pipes, it’s just a work around.

I’ve been running around for 3 months now and so far not had any condensation drips. I’m waiting for summer for the true test.

The fix is simply bleeding the coolant a few times until all the air has dissipated. Then adding coolant to max in both reservoirs on a cold engine. So far my HVAC works for me both hot and cold. Only the auto is a bit slow to react and the high frequency shrill sound on fan 4. So I have it on manual fan 1 and face and feet which works perfect with no whistles.

The correct fix is actually modifying the actual drain point / lip within the heater box unit. Lagging is 50% the issue, heater box designs the other. Hence the real fix not been done by dealer as they lost too much time apparently and IA not willing to pay for it. SLRV told me this when I took it in to get the issue fixed, only to leave with no fix. Anyone else had the AC condensate issue fixed by SLRV this year?

 

[Tom109]

The correct fix is actually modifying the actual drain point / lip within the heater box unit. Lagging is 50% the issue, heater box designs the other. Hence the real fix not been done by dealer as they lost too much time apparently and IA not willing to pay for it. SLRV told me this when I took it in to get the issue fixed, only to leave with no fix. Anyone else had the AC condensate issue fixed by SLRV this year?

I have had this work done by RDS in Philadelphia. It’s been cold Winter so Inwont know the results until Summer.

 

[IslandFalconer]

I had repair procedure done for condensation. Dash out heater out and re seal drain and so on. But it’s winter so A/C isn’t condensing much. I have no idea if the “fix” worked.

 

[Mules]

Same same - just had my dash out in Perth, Western Australia, to fix the issue of AC condensation leaking into the passenger footwell. Evidently a 2-3 day job if you believe the dealer. 5 hour drive back to Albany didn't reveal any issues and I swear the AC was running cooler. So far so good.