Europe Communication is ZERO! Does anyone know what is going on? (INEOS Automotive)

[GuyG]

The ordering didn't open up until 18th May 2022 so as far as I am aware absolutely nobody ordered before that day.

I have an email from INEOS saying ‘order confirmation’ from Sept 21 when I paid the initial small deposit.

 

[DaveB]

I have an email from INEOS saying ‘order confirmation’ from Sept 21 when I paid the initial small deposit.

Yes me too
The email heading says order confirmation but the body of the email says Reservation confirmation
I assume the software only had an "order" field

 

[DCPU]

This could be right for the UK, or partially, because my dealer told me some weeks ago that the Grenadier WAS homologated in Europe

Maybe on your next visit you could look for the type approval sticker which should be displayed somewhere on the vehicle?

 

[DCPU]

I rather appreciate IA‘s dedication to ensure a high quality and an even level of quality with this first delivery.

I'm reminded of these words from the now departed head of quality:

"However, Stefan Bruhnke, the company’s quality director, explains that they need to go beyond the usual quality checks. “We are completely aware that as a new player in automotive, we have to deliver best in class quality,” he told us. One of the ways Ineos aims to achieve this level is through four quality control loops: Workstation, Production Zone, Product Validation and ultimately, the Customer."

 

[Eric]

I have an email from INEOS saying ‘order confirmation’ from Sept 21 when I paid the initial small deposit.

The initial deposit is a reservation not the detailed specification ordered.

 

[Krabby]

Yes me too
The email heading says order confirmation but the body of the email says Reservation confirmation
I assume the software only had an "order" field

View attachment 7806873
View attachment 7806874

They taxed your deposit?!

 

[Eric]

They taxed your deposit?!

Yes, they certainly did in the UK as well

 

[Krabby]

Yes, they certainly did in the UK as well

I'll have to look at my invoice when I get home, the may have done that here too, but it seems odd to be taxed. The deposit is refundable, so if you ask for a refund, do you get the tax back?

 

[muxmax]

They did with the reservation fee and the down payment. I don't find that too surprising as after all, these payments will be deducted from the gross amount owed in the end. What is a little bit strange in my case is that they applied the 20% GB VAT to the reservation fee and the German 19% on the down payment...

 

[Eric]

They did with the reservation fee and the down payment. I don't find that too surprising as after all, these payments will be deducted from the gross amount owed in the end. What is a little bit strange in my case is that they applied the 20% GB VAT to the reservation fee and the German 19% on the down payment...

Ha Ha...that's the purpose of the combined UK and German embalm on the RH side.

 

[Maxwell]

I'm reminded of these words from the now departed head of quality:

"However, Stefan Bruhnke, the company’s quality director, explains that they need to go beyond the usual quality checks. “We are completely aware that as a new player in automotive, we have to deliver best in class quality,” he told us. One of the ways Ineos aims to achieve this level is through four quality control loops: Workstation, Production Zone, Product Validation and ultimately, the Customer."

How do you know that he is „now departed“?

 

[Geordie Hillbilly]

I would have loved to see the comments on the Landrover Series 1 if we had forums back then. That ended up turning into a collectable classic.....

 

[Tazzieman]

I would have loved to see the comments on the Landrover Series 1 if we had forums back then. That ended up turning into a collectable classic.....

Back then, communication was via carrier pigeon ; people accepted delays and lost messages...

 

[DCPU]

How do you know that he is „now departed“?

New personnel changes

Mark Tennant will be replaced by George Ratcliffe. It may be that Mark Tennant will act as mentor to "young George" as he hands over the reins... calculated generational succession. It augers well for stability and growth.

www.theineosforum.com

 

[Jean Mercier]

Maybe on your next visit you could look for the type approval sticker which should be displayed somewhere on the vehicle?

Isn't this something typical British? I am not aware that my current (almost former I hope) car has something like that!

 

[Eric]

Isn't this something typical British? I am not aware that my current (almost former I hope) car has something like that!

It is all EU @Jean Mercier, it is only an issue because it is a new car. Once a car is established in that country Type Approval is generic. So any main stream car Audi BMW, et al introduce a new model the first incarnation would need type approval. There after all numbers of the model with the same specifications would automatically carry the type approval number and EU insignia

 

[DCPU]

Isn't this something typical British? I am not aware that my current (almost former I hope) car has something like that!

No ~ you're looking for something like this (old Smart):

Where:

 

[Eric]

No ~ you're looking for something like this (old Smart):
View attachment 7806915
Where:
View attachment 7806914

From memory the type approval number

No ~ you're looking for something like this (old Smart):
View attachment 7806915
Where:
View attachment 7806914

From memory the type approval number is usually somewhere in the handbook preliminaries. Except @jean hasn't got his handbook yet!

 

[Jean Mercier]

OK, next time I visit my dealer ... next week, and the week after, and another week later, and next month and so on

 

[DCPU]

From memory the type approval number
From memory the type approval number is usually somewhere in the handbook preliminaries. Except @jean hasn't got his handbook yet!

Yes it might be, sometimes a separate insert, but it's usually* on a sticker on the vehicle also.

*my experience.