Europe Ask the dealer/agent Sandicliffe Nottingham UK Q&A Thread

[CountyV8]

When I once was in Swindon for the Royal Air Tattoo in Fairford, I was looking for the railway and bus station. So I came across a taxi driver and wanted to be as polite as I could, and friendly asked him "Excuse me, Sir, but could you tell me where the railway station is?"

He answered "Oh yes, I could" and continued to read his magazine.

...

That was my first experience with British Humor.

He btw. apologised when he noticed my baffled face and explained me of course where to go. ;-)

Or he could have been nasty and told you where to go.

 

[CountyV8]

Ii think Christian from Christian and Vera has a handle on English humour .

 

[SimonTsandicliffe]

Welcome to the Forum Simon.

Thanks buddy

 

[Stu_Barnes]

@SimonTsandicliffe is there any timeframe set for you to get a demonstrator that customers can drive?

 

[Clunster]

Hi Simon and welcome - Could I ask how the customer portal is working, have you as a dealer got all the prospective customer info you need, individual order specs etc?

 

[rovie]

Ii think Christian from Christian and Vera has a handle on English humour .

Really? Oh my god!

 

[SimonTsandicliffe]

@SimonTsandicliffe is there any timeframe set for you to get a demonstrator that customers can drive?

Yes Stu we are expecting our demonstration vehicles in the next couple of weeks and people will be able to make appointments to come down and test drive

 

[SimonTsandicliffe]

Hi Simon and welcome - Could I ask how the customer portal is working, have you as a dealer got all the prospective customer info you need, individual order specs etc?

Hi and thank you for the welcome, the portal is still going through a teething stage but seems to be working well and functioning as it should and all info seems to be there and be correct also allowing us make amendments to the configuration of vehicles if not within the 60 day build slot.

 

[Davman]

also allowing us make amendments to the configuration of vehicles if not within the 60 day build slot.

Now that is interesting information worth hearing. Are you able to tell which alterations will cause delays in expected build dates?

 

[SimonTsandicliffe]

Now that is interesting information worth hearing. Are you able to tell which alterations will cause delays in expected build dates?

Colour change may sometimes change the build date and also drive chain alterations (which INEOS do not recommend changing) but each case is unique so if you confer with your agent for guidance then they should be able to assist on timescales etc for each amend, I have personally found that the amendments I have made have had no impact on build slots. Hope this helps

 

[SimonTsandicliffe]

On another note, I have found out the finance calculator should be going live as of Monday from Santander and the rate will be set at 8.9%APR so that is some positive news for you guys

 

[grenadierboy]

Now that is interesting information worth hearing. Are you able to tell which alterations will cause delays in expected build dates?

INEOS told me yesterday that when they call to confirm the final configuration of your car and contract - you can ask for an further amendment and, while you wait on the phone, they will plug that change into their system and it will advise of any date movement in your production (I assume based on current parts available ).

 

[bemax]

It would be interesting whether those who already got their call for “closing” the contract in July will get another call before the 60 day clock really begins to tick.
I do not want to make any changes. But there are some features I could live without if they would bring the delivery time up.

 

[grenadierboy]

I do want to make a couple of changes, adding a Roo bar & Winch.

I guess if their parts inventory at the date of my car's production have these in stock then adding these options shouldn't delay production but if not......then how much delay, that's the issue.

This is what they will tell me in 2 weeks