Owl Outdoors - Let's Talk Grenadier Parts!

owl (Owl Outdoor) · Sep 25, 2024

ChrisR said:
Thanks that is the email I have reached out on twice. My vehicle is getting delivered next week and is RHD but I want for the left hand side of vehicle so not sure if I need to order to RHD or LHD version as it doesn’t specify which side the LHD is fitted to from what I can tell. Are you aware? Let me know if the parts come with the bracket once you get it.

The Compressor and bracket are designed to go under the driver's side seat.
The LHD version places the compressor under the Driver's side seat on the left hand side of the vehicle.
The RHD version places the compressor under the Driver's side seat on the right hand side of the vehicle.

The Bracket only option includes: The Bracket, Owl wiring harness, and Switch.
This kit doesn’t include the actual compressor or the original ARB harness that connects to the battery. That harness was included by ARB with the compressor when you bought it.

I sent you a DM regarding the emails.

Shopkeep · Sep 26, 2024

Onefin (Owl Vans) said:
The Compressor and bracket are designed to go under the driver's side seat.
The LHD version places the compressor under the Driver's side seat on the left hand side of the vehicle.
The RHD version places the compressor under the Driver's side seat on the right hand side of the vehicle.

The Bracket only option includes: The Bracket, Owl wiring harness, and Switch.
No compressor or ARB the required original ARB harness that connects to the battery as this would have been supplied with the compressor you are using.

I sent you a DM regarding the emails.

Hey Onefin, thanks for that info on this awesome product. Is there anything preventing someone with a RHD vehicle (such as me) ordering the LHD version so they can place the compressor under the passenger seat in a RHD? I have looked at the spaces under the seats and the passenger side on the left of my Gren seems to have a deeper space than under my right side drivers seat, so it should work?

Chrisinboston · Sep 26, 2024

Shopkeep said:
Hey Onefin, thanks for that info on this awesome product. Is there anything preventing someone with a RHD vehicle (such as me) ordering the LHD version so they can place the compressor under the passenger seat in a RHD? I have looked at the spaces under the seats and the passenger side on the left of my Gren seems to have a deeper space than under my right side drivers seat, so it should work?

Following. Same question

ChrisR · Sep 26, 2024

ChrisR said:
I’ve reached out last week to Owl via the email address on the website and also via instagram with no reply. I live in Australia but my wife regularly travels to Los Angeles and wondering if I can order the the ARB under seat compressor kit with the braided hose and parts without the compressor as that is readily available here in AUS? I know the bracket is available on its own but want the extra parts that don’t come with the compressor. Wanting for the passenger LH side for RHD vehicle. Would be shipping to Costa Mesa 92626.

Good news, Owl have now reached out to me directly.

Borg54 (Owl Outdoor) · Sep 26, 2024

holdmybeer said:
Sorry if this has been asked and answered, but how scratchproof is this acrylic? I know acrylic is more likely to crack or shatter than polycarbonate in an accident scenario and I'm sure this contributes to that safety disclaimer. But I'm mostly wondering about normal/hard use and sliding it around, maybe being scuffed against the ceiling moulding, dirty hands, or whatnot over the years.

Maybe someone here has experience with these Rosen visors ... do scratches easily accumulate? Thanks!

parb said:
Thanks for the update. If you use a cell phone (which is how i ordered the product) the page layout is different than what you show.

The cell phone page layout puts the pictures on top followed by price, shipping and add to cart and after this comes the google review and then the product description.
Unfortunately to see ETA you need to scroll down to the product description when you are on a mobile phone (something i didn't feel a need to do, i already read the product reviews and i saw your video on youtube).

May i suggest that you place the sold out right next to where the price is (close to add to cart) so its more obvious when accessing the page from a mobile device?

i would also place this information in the order confirmation. I think what really got me off a tangent was the sentence "We're getting your order ready to be shipped".
I would have preferred if it stated "This product is sold out, ETA for next batch is mid-october". At least in my book its hard to get an order ready to be shipped if its sold out...?

View attachment 7870944

i feel better knowing that its a miscommunication. I really didn't see that the product was delayed.
for what its worth I mostly use my cell phone and tablet for all my ordering. I almost never use a laptop or computer and i just checked, the page renders differently on mobile devices than on computers.

Sorry for the confusion. As a small company, we use Shopify for our website, and there are only so many options we have. This means many of the emails are automated, and we are unable to customize the verbiage based on product availability. I could go down the rabbit hole with you for hours about how we want the site to work and how it actually works. The mobile version of the website does still show the the lead time and we have it as high up as we can get it. Unfortunately, we cannot move it any closer to the "Add to Cart" button. What you see also likely varies by device. The bigger the device the more you can see.

Borg54 (Owl Outdoor) · Sep 26, 2024

ChrisR said:
Thanks that is the email I have reached out on twice. My vehicle is getting delivered next week and is RHD but I want for the left hand side of vehicle so not sure if I need to order to RHD or LHD version as it doesn’t specify which side the LHD is fitted to from what I can tell. Are you aware? Let me know if the parts come with the bracket once you get it.

Yes, the compressor will work under either seat

Phred · Sep 26, 2024

@Borg54 (Owl Vans) But will the site still charge your card?

When I placed my order, it did not say sold out. My card was charged on 9/12.

were they in stock on 9/12?

TelRidan · Sep 26, 2024

Bit of an "in-the-weeds" question about the new bull bar...

Is there a reason why the mounting bracket is an L (top and front) and not a C (top, front, bottom attachment points) like on a few of the other bars out there? Is there a structural benefit to having it one way or the other? I'm a fan of Owl products in general but that question is tickling my brain as I look at existing and custom options for the bull bar.

CrazyOldMan · Sep 26, 2024

Borg54 (Owl Vans) said:
Yes, the compressor will work under either seat

I think it’s an awesome design. There’s the spare tire mount - but I switch wheels for winter. There’s the ARB single mount on the left cargo space for the jack - but then you have to put the jack someplace. There’s the 2nd row under-seat ARB single mount with the cutout for the hose and switch on the right side cargo area - but you’re using some pretty valuable real estate for other electrical goodies. There’s the under-hood mount - but heat, dirt, etc. I think you guys nailed the magic formula. Only reason I haven’t done it yet is it’s not at the top of my list of needs, being in Wisconsin. “Oh no - we’re about to hit a patch of cow pies, people. Better air down - this s**t just got real.” I will still come up with a delusional excuse to do it - eventually.

parb · Sep 26, 2024

Assuming you don't have anything super unique in your shopify setup....

My friends who have shopify stores like this integration: https://apps.shopify.com/heymerch-sales-stock-counter

You've seen this on many shopify stores. Looks like this: https://minimateapps.myshopify.com/products/hey-bag-stock-zero

fits all current themes and places the information right next to the add to cart button.

my few cents

Borg54 (Owl Vans) said:
Sorry for the confusion. As a small company, we use Shopify for our website, and there are only so many options we have. This means many of the emails are automated, and we are unable to customize th

Borg54 (Owl Vans) said:
e verbiage based on product availability. I could go down the rabbit hole with you for hours about how we want the site to work and how it actually works. The mobile version of the website does still show the the lead time and we have it as high up as we can get it. Unfortunately, we cannot move it any closer to the "Add to Cart" button. What you see also likely varies by device. The bigger the device the more you can see.

View attachment 7871225

DoubleDoom · Sep 27, 2024

I just put my order in and found the online ordering system fine. I doubt the estimated delivery time of 2-3 days to UK but we will see.

Michael_in_Baja · Sep 28, 2024

This happened today. Thanks Owl.

ChrisR · Sep 29, 2024

Borg54 (Owl Vans) said:
Yes, the compressor will work under either seat

Thanks, I have just placed an order and will post some pics once installed. Chris.

Reducs · Oct 3, 2024

Product Request:

I've had my truck about a week and the cheapest, most annoying part to me is the interior door handle pull. Any chance you're working on a billet replacement? Please?

I saw there is a German place doing some, but I'd rather give you my money.

Bobby Mac · Oct 5, 2024

Has anyone in Australia had any experience ordering Ineos accessories from Owl Vans in the USA?
I’ve been trying to order items but the process is stopped when the following appears -
“Shipping isn’t available to Queensland. Please select a different address to continue.”
I’ve contacted them and they said if I gave them my address they would arrange an invoice and shipping, but have not heard anything more over the past week.
Interested to hear from anyone else in Oz who has ordered from them.

Karearea · Oct 5, 2024

Bobby Mac said:
Has anyone in Australia had any experience ordering Ineos accessories from Owl Vans in the USA?
I’ve been trying to order items but the process is stopped when the following appears -
“Shipping isn’t available to Queensland. Please select a different address to continue.”
I’ve contacted them and they said if I gave them my address they would arrange an invoice and shipping, but have not heard anything more over the past week.
Interested to hear from anyone else in Oz who has ordered from them.

Interested here in NZ too

Michael_in_Baja · Oct 6, 2024

Bobby Mac said:
Has anyone in Australia had any experience ordering Ineos accessories from Owl Vans in the USA?
I’ve been trying to order items but the process is stopped when the following appears -
“Shipping isn’t available to Queensland. Please select a different address to continue.”
I’ve contacted them and they said if I gave them my address they would arrange an invoice and shipping, but have not heard anything more over the past week.
Interested to hear from anyone else in Oz who has ordered from them.

Shipping costs to California from Arizona was almost a dealbreaker for me. I can only imagine what they would charge to Australia.

Dual Grenny Guy · Oct 6, 2024

I have purchased MANY products from MANY different Grenadier vendors (Agile, OK4WD, Owl Vans, Leitner, ExpeditionHQ, RRE, SPP, Kahn, etc etc, told you I have purchased a lot

) and I have to say Owl Vans is top tier 100%!! Keep coming up with innovative products, and I also appreciate all the videos as well. Great customer service (shout out to Reece, 337 forever—he will know what this means!)…..

Bobby Mac · Oct 19, 2024

I must be unlucky - Owl Vans are still NOT answering my emails. I assume
support@owlvans.com Is still the correct email as that is what they originally responded to.
I am keen to get a few of their products.

Dual Grenny Guy · Oct 19, 2024

Bobby Mac said:
I must be unlucky - Owl Vans are still NOT answering my emails. I assume
support@owlvans.com Is still the correct email as that is what they originally responded to.
I am keen to get a few of their products.

I honestly don’t know what to say, and that’s a first for me, but they ALWAYS answer my emails and yes that’s the email I use. As a matter of fact, about to place another order with them.

If you can call international try: (866) 695-8267

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Owl Outdoors - Let's Talk Grenadier Parts!

owl (Owl Outdoor)

Shopkeep

Chrisinboston

ChrisR

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Borg54 (Owl Outdoor)

Phred

TelRidan

CrazyOldMan

parb

DoubleDoom

Michael_in_Baja

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Reducs

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Karearea

Michael_in_Baja

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