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Americas Original deposit refund.

BionicBrandon

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I have not received my refund, but have taken delivery. Ineos says, "ask your bank". Bank says, "ask Ineos".

And poof, $450 gone.
 
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I have not received my refund, but have taken delivery. Ineos says, "ask your bank". Bank says, "ask Ineos".

And poof, $450 gone.
Ask for the ACH reference number from Ineos. There are very tight controls and they should have every step with a time stamp of each step.
 
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No evidence I have it, Unless I used a company card. Now I gotta scan all that shit. I assumed it would be deducted by the dealer and be adder to their holdback or something. Oh dopy me.
 

Krabby

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Reservation. So it could be a few years ago.
 

Manzino

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Got a notification for my refund on January 24 from Ineos Customer Service but never actually received it. So far no responses to my emails asking for more information.
 

crashnburn

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Got a notification for my refund on January 24 from Ineos Customer Service but never actually received it. So far no responses to my emails asking for more information.
Have you tried filtering "Ineos" from your statement (online)?
There should be an amount indicating -$450.

If not then you will need to keep chasing them.
 

ADVAW8S

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Speaking of deposit. It seems the dealers are requiring 1k deposit on new orders. At least that is what they told me for my QM. I'm cool with it but now it seems they are locking down orders
 

anand

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Speaking of deposit. It seems the dealers are requiring 1k deposit on new orders. At least that is what they told me for my QM. I'm cool with it but now it seems they are locking down orders
Good way to end up with fewer flakey orders, which, in theory, should reduce order-to-delivery times as well
 

Hill Country TX

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Ok. Bumping this thread.

If anyone here hasn’t received their deposit back please reply to this thread and I’ll reach out to you to get the list together before I send it off to IA
Apologies, I was incorrect yesterday when I posted that I had not received my refund.

A review of my statements last night shows I placed the $450 deposit on Jan 31, 2023 and received my refund that exact same day. No idea what happened there. It did not impact my order because my build was completed and I took possession on March 1, 2024.
 
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