Hi load auxiliary plugs don’t work

[Scott-Tx]

Hi load auxiliary ports have no power. Is there a fuse that could be blown? I tested all the outside auxiliary ports with multimeter. The ground is good but there is no power. I flipped all the interior switches on the power switch etc, any ideas?

 

[flynnsk]

There are two switches that control the Roof/rail outlets. A singe 25 for the driver front and a 25 shared across the remaining rail outlets. Check Pages 33 and 193 of US Manual, otherwise in the Resources look for Rok_Dr's Manual Supplement.
If you suspect is a Fuse, these would be under the rear seat. Check your glove box for updated Fuse card or again refer to Rok_Dr's Manual Supplement.

 

[Scott-Tx]

There are two switches that control the Roof/rail outlets. A singe 25 for the driver front and a 25 shared across the remaining rail outlets. Check Pages 33 and 193 of US Manual, otherwise in the Resources look for Rok_Dr's Manual Supplement.
If you suspect is a Fuse, these would be under the rear seat. Check your glove box for updated Fuse card or again refer to Rok_Dr's Manual Supplement.

I used both of these switches they both light up but as I stated there is no power to the outside outlets tested with a multimeter. I have no updated fuse card and cannot find any fuse that runs these in manual. I did check every fuse under the seat and all of them were good

 

[DaveB]

I used both of these switches they both light up but as I stated there is no power to the outside outlets tested with a multimeter. I have no updated fuse card and cannot find any fuse that runs these in manual. I did check every fuse under the seat and all of them were good

What do you mean you "used" both of these switches???
Also the vehicle has to be turned on or the PWR switch turned on.
Be careful that the PWR switch allows all outlets to be powered with the vehicle off and can lead to a flat battery.

 

[Scott-Tx]

What do you mean you "used" both of these switches???
Also the vehicle has to be turned on or the PWR switch turned on.
Be careful that the PWR switch allows all outlets to be powered with the vehicle off and can lead to a flat battery.

The vehicle was on and the power button was turned on, I turned on all exterior switches none of the have power but the switches themselves are lit up

 

[DaveB]

The vehicle was on and the power button was turned on, I turned on all exterior switches none of the have power but the switches themselves are lit up

Sorry, looks like a dealer fix

 

[Rok_Dr]

There are two switches that control the Roof/rail outlets. A singe 25 for the driver front and a 25 shared across the remaining rail outlets. Check Pages 33 and 193 of US Manual, otherwise in the Resources look for Rok_Dr's Manual Supplement.
If you suspect is a Fuse, these would be under the rear seat. Check your glove box for updated Fuse card or again refer to Rok_Dr's Manual Supplement.

There is a separate fuse box for the High load Aux panel switches that is not documented in the owners manuals. My manual supplement shows the location and fuse relay layout. click on the link in the signature line to go to the post with the download link . If you have the 5 seat Wagon then you will have to remove a few plastic trim pieces to expose the fuse box. If you don't have the time then I'd agree with @DaveB re a trip back to the dealer (should they be nearby)

Cheers
Steve

 

[Psignore00]

Did you remove the dummy plugs before testing the roof outlets with the multimeter? There are plugs/caps on the end to protect the connector

 

[TheDocAUS]

Hi load auxiliary ports have no power. Is there a fuse that could be blown? I tested all the outside auxiliary ports with multimeter. The ground is good but there is no power. I flipped all the interior switches on the power switch etc, any ideas?

Car needs to be running, and the relevant switch turned on also.

OR

If car is turned off, the PWR switch must be on and the relevant switch turned on also.

If you have done that, check for a blown fuse. Consult Rok Dr Guide.