Heater core/lines

[IslandFalconer]

Ok gang, has anyone torn one of these down to the heater core area? Or have an idea of the line work to the heater core. After 3 months at the dealership I get my truck back only to have coolant smell and mist/liquid coming out of lower vents. I need to figure out a way to cut off coolant to the air box or I’m going to poison myself, and since it’s my only winter vehicle I’m in need of wheels until the dealership figures out how to resolve this yet again.

 

[Zimm]

USA dealers cannot warranty a Canadian vehicle and vice versa. We looked into buying a Civic SI from Canada and were told the same by Honda USA.

Ahhh... so, if our "world overlanding" rig shits the bed outside of the USA due to a manufacturing issue, it's out of pocket?

 

[Krabby]

Unless some other arrangement has been made, I believe so. Maybe NA is different - I think @Logsplitter got some warranty work done during his Africa journey.

 

[anand]

Ahhh... so, if our "world overlanding" rig shits the bed outside of the USA due to a manufacturing issue, it's out of pocket?

If you read the fine print on any of the warranty pamphlets for a US-sold vehicle (across brands), it states that it is only covered in the country of purchase (a few years ago our Sprinter got it's first service in Canada, however, they couldn't fix the non-locking driver's door without me paying for it because MB warranty was not valid out of the US).

As @Krabby stated, the company has definitely shown that if you are on a global trip, they will attempt to assist

 

[anand]

USA dealers cannot warranty a Canadian vehicle and vice versa. We looked into buying a Civic SI from Canada and were told the same by Honda USA.

Just had a good friend that bought a Canadian Denali Yukon (2024 with ~15k miles) here in the US, and was confirmed that at the time of purchase, that it was sold specifically without any warranty as it wasn't a US vehicle initially

 

[Zimm]

If you read the fine print on any of the warranty pamphlets for a US-sold vehicle (across brands), it states that it is only covered in the country of purchase (a few years ago our Sprinter got it's first service in Canada, however, they couldn't fix the non-locking driver's door without me paying for it because MB warranty was not valid out of the US).

As @Krabby stated, the company has definitely shown that if you are on a global trip, they will attempt to assist

I did not read the fine print. I also never used a new truck to travel overseas in, unless someone else was supplying it, in which case phauques weren't given then, either.. I suppose the charge off goes to the locally incorporated entity and not the mother company... But then, that also bring up exactly who has actually been rejecting various warranty claims, such as the poor fellas axle that spit the gears at 17k, or the noisy steering pumps. That passing the buck "we have a call into Ineos" must mean "Ineos USA".

 

[anand]

I did not read the fine print. I also never used a new truck to travel overseas in, unless someone else was supplying it, in which case phauques weren't given then, either.. I suppose the charge off goes to the locally incorporated entity and not the mother company... But then, that also bring up exactly who has actually been rejecting various warranty claims, such as the poor fellas axle that spit the gears at 17k, or the noisy steering pumps.

Warranty claims are an interesting one... There have been some instances of denial of warranty that are made by the dealer, however mostly it is a submission of information from the dealer to the corporate entity in the country, and based upon that information a decision is made. I will add to that point specifically that, as with computer coding, garbage in = garbage out, and if a dealer fails to adequately describe a problem (or history, circumstance, etc) it can quite easily lead to a denial. If the claim is out of the ordinary then a regional representative from the manufacturer (again, in country) may decide to put eyes on the problem themselves. This is a generalization across all car brands as in a past life I had a lot of interactions with other Euro brands

 

[Zimm]

Warranty claims are an interesting one... There have been some instances of denial of warranty that are made by the dealer, however mostly it is a submission of information from the dealer to the corporate entity in the country, and based upon that information a decision is made. I will add to that point specifically that, as with computer coding, garbage in = garbage out, and if a dealer fails to adequately describe a problem (or history, circumstance, etc) it can quite easily lead to a denial. If the claim is out of the ordinary then a regional representative from the manufacturer (again, in country) may decide to put eyes on the problem themselves. This is a generalization across all car brands as in a past life I had a lot of interactions with other Euro brands

Well then. Luigi's with issues just need to locate where the fella resides and ask nicely in person.

 

[Clark Kent]

USA dealers cannot warranty a Canadian vehicle and vice versa. We looked into buying a Civic SI from Canada and were told the same by Honda USA.

Hmmmm. If only something could be done to bring USA and Canada closer together...

 

[Zimm]

Hmmmm. If only something could be done to bring USA and Canada closer together...

Whats a 25% tariff between friends and allies that have fought and died togather?

 

[Clark Kent]

Whats a 25% tariff between friends and allies that have fought and died togather?

It gives the ERS something to collect.