- Local time
- 6:37 AM
- Joined
- Nov 10, 2022
- Messages
- 1,235
- Reaction score
- 2,933
- Location
- North of Watford!
Hi Unfortunately it is not all sorted.
The only help so far is that from the forum in enabling me to release the vehicle allowing it to be transported to southern Spain.
Neutralised the gearbox and disconnected the rear prop shaft.
Thank you all.
Spoke to Ineos CS team now 3 times.
They are utterly useless and haven’t offered any solutions as to how to get to a dealership, which dealership best to go to, ship the gearbox part to the appropriate location, etc, etc.
They also gave me the an European assistance number 00800 33228877 which is apparently the AA Ducati number!!
Has anyone any experience of getting a major issue dealt with abroad and essentially in southern Spain?
Obviously doesn’t help being Easter but there is the dealership in Malaga and service dealership in Seville as being the nearest.
Does anyone know which one would be best to approach??
Thanks again for your help.
Paul - suggest you message Logsplitter I know he has had to contact INEOS for help while in Africa.