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don't buy...

Boruni

Grenadier Owner
Local time
4:20 AM
Joined
Sep 11, 2024
Messages
3
Location
Ameglia, SP, Italy
Dear Friends,
You want to buy an Ineos Grenadier... read my story. I picked up my Grenadier in November 2023. It's a beautiful car, exactly what I was looking for. Very sparsely equipped, but supposedly tough and unbeatable. It was, but only for a moment. I sold my Volvo XC90 Twin Engine to get it. In the Volvo, I had everything in good quality, but here, I was expecting reliability. The air conditioning works on its own, not quite how you expect or how you're used to. You’ll end up opening the windows rather than using the air conditioning... it’s doable for a while.


I bought the car in Poland, but I live half the time in Italy. After 20,000 km, I wanted to do a check-up, so I made an appointment at a service center in Genoa. I drove 100 km, left the car there, and they did nothing because they didn’t have the oil filter. Absolutely nothing. And this isn’t just an Ineos service center, it’s also BMW, Mini, etc. I know, a high-tech engine, but no filters. So I drove 1600 km to Poland. The service was done, and the air conditioning was supposedly improved. But with the air conditioning, no change. In Poland, they found that the differential was damp, so they told me to keep driving because they didn’t have the parts.


A month ago, I drove another 1600 km because they had the parts and were supposed to fix the air conditioning. They fixed both the air conditioning and the differential. The air conditioning works, but only in one setting: manual, maxed out, giving 3.0°C. If you adjust it even slightly, it jumps to 23-27°C, and if you move it further, it reaches 54°C. Nice, but I didn’t grow up in Africa. And the differential? It was damp before, but now the whole car is covered in oil.


30 phone calls, 8 days have passed in a foreign country. I have no replacement car, and after my car was towed, no one touched it for a week. I have a GPS tracker. No one knows anything. It's too late, call tomorrow.


Do you still want to buy a Grenadier??? Don’t do it.


PS: I know the Volvo XC90 doesn’t appeal to you, but I also have a Pajero Evolution, Pajero I Classic 3.0, Pajero 4, a few Mitsubishi Evolutions, a BMW, an Alfa, etc. I know how cars work. I had a service for rally cars with a 1000m2 facility, I raced in WRC, etc. I know a bit, but I still got ripped off.


Best regards,
Tomek
 
That's terrible, having problems with a new car is always discouraging. I count myself lucky that I only have to drive 200km to my dealer! Air conditioning issues are pretty common, but on the differential, was it the pinion seals? I take it your insurance doesn't cover a rental car?
 
either something is lost in translation or this is just a bit of an April fools joke.
Why wait until 20,000 kms to do a service??

I find it strange that an air conditioner can reach 54 degrees Celsius, that is 129.2 degrees Fahrenheit and you would be very dead.
Surely you would turn it off before that.

If it can reach 3 degrees with the fan flat out, turn the fan down.

You left the car without checking if they had the parts and the filter is actually a BMW part so.............the BMW service centre didn't have a BMW filter?
Then you drove 1600 kms to Poland to get it serviced , or because you live in Poland 50:50?

If the differential is damp the only part they need is a spanner and a crush washer. unless it is one of the seals, in which case you definitely shouldn't have driven it away.

You are now stuck in a foreign country. Which one?
Clearly not Italy or Poland.
So I assume Austria or Czechia?
 
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I have thought that there should be an option that includes a banner to be a 'verified Grenadier owner'
Copy of your owner documents plus other to Stu. Some comments and complaints i do wonder about.
I'm not saying this person is a fantasist or not. But as pointed out above, claims to know cars well but exceeds the service intervals and drives something with leaking oil but seems to be surprised that it's spread all under the vehicle, who would have thought.
If you are a genuine owner and have had these issues you will have read that the heating/cooling can be fixed and as a knowledgeable car user that new manufacturer is likely to have teething issues let alone all the recalls and problems people have with traditional manufacturers.
I'm sorry you had these problems but it's not as major as you make out and nothing i wouldn't get fixed and then enjoy.
 
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