Customer Service - Not Ineos!

[DCPU]

And finally done!

 

[Shopkeep]

And finally done!

That's a serious investment and statement of faith in the brand. Wish our local agent was taking the opportunity as seriously as this.

 

[ECrider]

A full company of Grens!

 

[Logsplitter]

And finally done!
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Is that where I’m going today to collect mine

 

[DCPU]

And invested in one of those white wall in/white wall out machines to boot:

 

[Logsplitter]

I wonder if mine were the first ones they tried that machine on

 

[emax]

Very good attitude! I am glad that there are more people who share my attitude. I have also seen that in the likes of my posts. Keep it up, maybe another fortnight.

I agree with patience. Buddha says, "Sit and wait." No, I am not a Buddhist, but he is right.

However, there are some who have made their plans according to INEOS' promises.
- For example, our Morocco driver. He literally got his car at the last minute. Stress no one needs.
- @Barney who is about to sell his existing car or have to keep it longer - including the consequences like TÜV/MOT, upcoming inspection, new tires and the like. All of which will cost quite a bit of money.
- And as well me: I'll be attending the "Abenteuer & Allrad" show in two weeks and I badly want to go there with my Grenadier - which is understandable, I guess. The car is here, the papers are coming next week, all is well.

BUT NO PAYMENT ORDER YET!

And I don't trust INEOS to get it done in time. And patience is not infinite.

If INEOS had said, "Not until August 23" they would have done better.

But what can I do? Sit and wait.

 

[Krabby]

And finally done!
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Great looking facility - I wonder if the US dealers will erect similar buildings.

How many bays in the workshop?

 

[DCPU]

Great looking facility - I wonder if the US dealers will erect similar buildings.

How many bays in the workshop?

Two ~ see post #55.

 

[Logsplitter]

And finally done!
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The largest dealership in Europe apparently and a £2 million investment. Very impressive with lots of Grenadiers around the building. Very helpful staff

 

[trobex]

Poor Aussie dealers... all that money laid out and they are barely likely to get a Gren to actually show!

 

[grenadierboy]

Poor Aussie dealers... all that money laid out and they are barely likely to get a Gren to actually show!

As I said last week - there are Aussies with VIN's in the 1200's and no car to drive (not even knowing a delivery date) but Brits driving around Grenadiers with the late 3000 VIN. Is it all just shipping times?

 

[Gwynne]

Had a call from my dealer yesterday - seems there's been a bit of a mix up at Ineos and the suggestion is that I cancel the order and place a new one - same price so that's good. However they were talking about an import limit of 6,000 units into the UK p.a. and I might now have to wait until next year instead of this July for delivery because of this - nothing to do with manufacturing. Does anyone know anything about this? Is it a calendar year or 12 month from the first one being imported?

Many thanks

 

[trobex]

Had a call from my dealer yesterday - seems there's been a bit of a mix up at Ineos and the suggestion is that I cancel the order and place a new one - same price so that's good. However they were talking about an import limit of 6,000 units into the UK p.a. and I might now have to wait until next year instead of this July for delivery because of this - nothing to do with manufacturing. Does anyone know anything about this? Is it a calendar year or 12 month from the first one being imported?

Many thanks

Why would you have to cancel. Get IA then to fix the mistake and fix your order and hold your position.

 

[DCPU]

However they were talking about an import limit of 6,000 units into the UK p.a. and I might now have to wait until next year instead of this July for delivery because of this - nothing to do with manufacturing. Does anyone know anything about this? Is it a calendar year or 12 month from the first one being imported?

Many thanks

Have a look here:

How many cars have been built?

So its clear that production isn’t going as quickly as IA had hoped. Build dates are slipping from one month to the next, and then again. This has made me wonder, just how slowly are they building? They started back in 2022, its now nearly 4 months into 2023 and how many are out there that we...

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