Central screen stuck in start-up loop

[Orcmurd]

Have a right hand drive Trialmaster Belfstaff diesel with latest software update.
Started the wagon today and the left/main part of infotainment screen was blank. The right side shows usual info, gear, speed, fuel etc. After a minute, the right hand screen goes blank, I get a bong, whole screen re-starts with Grenadier logo, then right hand screen switches displaying info, left side tells me to keep eyes on the road, then left side goes blank, after a few minutes the right side goes blank, bong, Grenadier logo and repeats the same cycle.

Looks like the software is stuck in a start-up loop. Dooesn’t matter if truck is running or switched off and locked. The same cycle continues.
Currently it’s sat on my drive locked on a battery charger to avoid the battery going flat as it continues to cycle through the loop. Been like this for 15 minutes.

Anyone seen his before?

 

[rovie]

Have a right hand drive Trialmaster Belfstaff diesel with latest software update.
Started the wagon today and the left/main part of infotainment screen was blank. The right side shows usual info, gear, speed, fuel etc. After a minute, the right hand screen goes blank, I get a bong, whole screen re-starts with Grenadier logo, then right hand screen switches displaying info, left side tells me to keep eyes on the road, then left side goes blank, after a few minutes the right side goes blank, bong, Grenadier logo and repeats the same cycle.

Looks like the software is stuck in a start-up loop. Dooesn’t matter if truck is running or switched off and locked. The same cycle continues.
Currently it’s sat on my drive locked on a battery charger to avoid the battery going flat as it continues to cycle through the loop. Been like this for 15 minutes.

Anyone seen his before?

Unfortunately I can't help you, I still have the old software and no problems. But I think I've read something similar here before. At least with a black screen on one side.

 

[Orcmurd]

So after c. 30 minutes, the screen cycle stopped. Don’t know if it resolved Itself or after x attempts, it shuts down. Battery still on charge, so will start the engine in the morning to see if it has resolved itself or if it needs a trip to the dealer. Software update was 2 weeks ago and has been faultless since.

 

[Orcmurd]

Just to close this out in case anyone has similar issue in the future. Left truck fully charged, sitting over night and upon start up today, all was fine.