General Unable to insert filling spout - panic!

ericge · Sep 5, 2023

Hi - I have just tried to fill my new Grenadier for the first time but cannot insert the spout due to a metal "door" closing off the hole. Using a standard nozzle (not hi-flow) which fits nicely into the rubber sleeve at the entrance but the "door" stops the nozzle going further than 20mm. The sales agent does not know what is happening and has gone home, presumably without looking at the pic I emailed. I have an early start tomorrow - and an empty fuel tank - any help would be appreciated.

@nd · Sep 5, 2023

Emax do you have a diesel??
i can put two fingers in the filler hole, push the black clips up and down and push the ''trap door'' open on the Greny
I will try and film it

DCPU · Sep 5, 2023

You can stick a couple of fingers, press the plungers and release the lock. The metal plate is top hinged and won't return to the lock position if you withdraw your fingers slowly. It appears to need a bit of a slam shut to lock again.

@nd · Sep 5, 2023

Glad you have found it

The only other way is to tape two ice lolly sticks to your spout to thicken it up a bit

emax · Sep 5, 2023

emax said:
To me, this means that I have to check my jerrycan nozzles for a sufficiently large nozzle ...

... and guess what?

They're too small.

I think I will turn an adapter tube on my lathe to slip it over the nozzle.

wording

emax · Sep 5, 2023

@nd said:
Emax do you have a diesel??
i can put two fingers in the filler hole, push the black clips up and down and push the ''trap door'' open on the Greny
I will try and film it

Yes, a diesel.

I think it's a good idea to have an adapter tube in the car which you can slip over any jerrycan nozzle in case somebody has, like me, a can with a petrol nozzle and thus could not help you.

The market is already prepared:

Amazon.de

Perhaps it would help for hi flow pistols as well - if you operate the pistol carefully.

DaveB · Sep 5, 2023

Eric said:
Which means you didn't get a reset tool when you collected yours! So now begs the question how the hell do you reset it??

I have owned a number of diesels and never heard of, or seen, such a tool.
Mind you i have also never tried to put petrol in a diesel.

emax · Sep 5, 2023

I have saved my money for the amazon part and found a highly sophisticated solution instead:

A 25 mm tube from my workshop. It's not ideal for petrol, as it is ABS. But for diesel it is ok. Diesel does not attack the ABS with short-term use.

But I will look for a PVC version in my plumber's junk box..

Orcmurd · Sep 5, 2023

Or a suitably sized funnel

DaveB · Sep 5, 2023

emax said:
I have saved my money for the amazon part and found a highly sophisticated solution instead:

View attachment 7826019

A 25 mm tube from my workshop. It's not ideal for petrol, as it is ABS. But for diesel it is ok. Diesel does not attack the ABS with short-term use.

But I will look for a PVC version in my plumber's junk box..

I hope you buy your plumber a drink before you go searching around in his junk.

Eric · Sep 5, 2023

DaveB said:
I have owned a number of diesels and never heard of, or seen, such a tool.
Mind you i have also never tried to put petrol in a diesel.

Has been one in the last 3 Discoverys I've bought. But never come across one in any of the other diesel vehicles I've owned. And yes I once put petrol in a diesel Ford Mondeo so I am thankful of these mis fuelling devices. Although doing it once does focus the mind.

Tomdoc · Sep 5, 2023

Just went out to check mine. By default the metal flap is across the entrance. Obviously designed to open with a suitable sized nozzle as already discussed, but easily dislodged with two pinkie fingers at 12 and 6 o'clock and it opens.

ericge · Sep 5, 2023

@nd said:
In side the filler hole at the 12 and 6 o'clock position are two plastic ''clips/plungers(?? don't know really what you call them) they have to be pressed to release the anti syphon device. The nozzle from the diesel pump should do this when inserted
It also stops you putting petrol in in errorView attachment 7826002

Comparing your pic with mine, I guess I will have to return to the fuel station and instead of using their 'ordinary flow' diesel nozzle, see if their high flow nozzle fits. That anti-siphon device will have to go... Does anyone from INEOS look at these forums? Perhaps they could tell us what diameter the nozzle should be in order to fill our cars... I can't even use a funnel unless it is the right diameter. The only way I can fill up in order to get back to the dealer will be to pour fuel in slowly using a jug, and I'm not looking forward to that. (It's four in the morning here so my early start has gone out of the window...)

Greasemonkey · Sep 5, 2023

The diesel nozzle should be 25 mm whilst the petrol nozzle is 22 mm.

ericge · Sep 5, 2023

ericge said:
Comparing your pic with mine, I guess I will have to return to the fuel station and instead of using their 'ordinary flow' diesel nozzle, see if their high flow nozzle fits. That anti-siphon device will have to go... Does anyone from INEOS look at these forums? Perhaps they could tell us what diameter the nozzle should be in order to fill our cars... I can't even use a funnel unless it is the right diameter. The only way I can fill up in order to get back to the dealer will be to pour fuel in slowly using a jug, and I'm not looking forward to that. (It's four in the morning here so my early start has gone out of the window...)

View attachment 7826024

I have just read the posts saying it can be opened with two fingers so perhaps that will get me through tomorrow. And it looks as if the correct diameter is 25mm - anyone else confirm that?

DCPU · Sep 5, 2023

ericge said:
Comparing your pic with mine, I guess I will have to return to the fuel station and instead of using their 'ordinary flow' diesel nozzle, see if their high flow nozzle fits. That anti-siphon device will have to go... Does anyone from INEOS look at these forums? Perhaps they could tell us what diameter the nozzle should be in order to fill our cars... I can't even use a funnel unless it is the right diameter. The only way I can fill up in order to get back to the dealer will be to pour fuel in slowly using a jug, and I'm not looking forward to that. (It's four in the morning here so my early start has gone out of the window...)

Are you reading the replies?

Just stick a couple of fingers in release the lock and the gate will swing open, withdraw fingers and gate will not lock. You are then free to put whatever nozzle /funnel you wish in and fill your tank...

Edit: if you forget how to do, Ineos have kindly put a aide memoire on the small rear door:

Greasemonkey · Sep 5, 2023

This works exactly as DCPU described it. The small silver flap is always closed and only opens when you push in a 25 mm diesel pistol and the two hooks are pushed back. When filling up at the gas station you should have no problem. The only problem is refueling with a canister, since their filler neck is smaller than 25 mm. In this case it is necessary to open the flap manually and getting creative by using a special funnel, a 25mm pipe, needle nose pliers, 2 screwdrivers or whatever is suitable to press the two hooks and unlock the flap.

@nd · Sep 5, 2023

lolly sticks

@nd · Sep 5, 2023

ericge said:
Comparing your pic with mine, I guess I will have to return to the fuel station and instead of using their 'ordinary flow' diesel nozzle, see if their high flow nozzle fits. That anti-siphon device will have to go... Does anyone from INEOS look at these forums? Perhaps they could tell us what diameter the nozzle should be in order to fill our cars... I can't even use a funnel unless it is the right diameter. The only way I can fill up in order to get back to the dealer will be to pour fuel in slowly using a jug, and I'm not looking forward to that. (It's four in the morning here so my early start has gone out of the window...)

View attachment 7826024

Hi Ericge if you look closely and compare two dark dots under the filler you may notice i used your original photo just copied, cropped and highlighted the two clips. I could open the anti syphon plate just didn't have my phone handy.
All the best Andrew

ericge · Sep 6, 2023

Right - firstly, thanks for all the help.

I checked and I can just open the flap using my two little fingers - I have small hands. And that was just as well because when I went back to our village filling station this morning, the diesel nozzle (which I measured with a tape) is 30mm OD. With the flap closed, it is impractical to fill directly from the pump. However, after I opened the flap with my fingers, I could use the pump but only very slowly. When I went to pay I found they did have one diesel bowser on the forecourt with a 25mm OD nozzle (measured but not used this time).

So, we have a partial solution even for those filling stations that only have Hi Flow pumps. Longer term, I'm going to carry some sort of adapter... I see Amazon in Germany does ship theirs internationally so as soon as I can increase the mortgage on my house, I'll order one.

ericge · Sep 6, 2023

emax said:
Yes, a diesel.

I think it's a good idea to have an adapter tube in the car which you can slip over any jerrycan nozzle in case somebody has, like me, a can with a petrol nozzle and thus could not help you.

The market is already prepared:
Amazon.de

Perhaps it would help for hi flow pistols as well - if you operate the pistol carefully.

View attachment 7826016

Also available via Amazon Australia at $62 including delivery from Germany. If you buy two or some other item from the same store, postage is free i.e. ~$36 per unit delivered.

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