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Idle speculation on the cause of the delay..

DCPU

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Yes I’ve just had that discussion with an agent on the live chat who was suggesting the fault may pertain to the software update , following on from that the Agent from Harwoods called and said it’s unlikely to be a software issue causing power steering to fail. But i had a warning in red “power steering error” along with the fact I couldn’t turn the wheel. I Questioned myself whether a software glitch could cause such a problem and happy to hear that it wouldn’t. Not really happy with the situation but better now than when we are touring around Southern Africa starting September 👍🏼
So the Agent from Harwoods was quite happy for you to continue driving it?

I think if it was me I'd be requesting a flatbed recovery truck as a repeat of the instance described where the steering wheel couldn't be turned is a lot more than just not acceptable. It's a judgement call based on the circumstances as you see them, but you have to ask yourself if there was an accident and third parties were injured, how would you feel?

Without knowing and understanding the operating philosophy, it's impossible to rule out it being mechanical, electrical, software, any combination of all three, or indeed a completely unrelated matter such as an extraneous item flapping and jamming the steering.

You could jack the front end off the ground, start the engine, and turn the steering from lock to lock to feel if the resistance changes; then have someone else do that whilst you look under the bonnet and observe the steering column - are both UJs moving freely, are the clamping bolts tight, basically follow the system through looking for something out of place.
 

Logsplitter

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So the Agent from Harwoods was quite happy for you to continue driving it?

I think if it was me I'd be requesting a flatbed recovery truck as a repeat of the instance described where the steering wheel couldn't be turned is a lot more than just not acceptable. It's a judgement call based on the circumstances as you see them, but you have to ask yourself if there was an accident and third parties were injured, how would you feel?

Without knowing and understanding the operating philosophy, it's impossible to rule out it being mechanical, electrical, software, any combination of all three, or indeed a completely unrelated matter such as an extraneous item flapping and jamming the steering.

You could jack the front end off the ground, start the engine, and turn the steering from lock to lock to feel if the resistance changes; then have someone else do that whilst you look under the bonnet and observe the steering column - are both UJs moving freely, are the clamping bolts tight, basically follow the system through looking for something out of place.
I told the Ineos agent I was reluctant to drive it. The Harwoods rep agreed to have a technician call me in the morning and would arrange collection probably by AA. I’ve had a quick look underneath whilst on ramps. Nothing obvious, further than that I will not go. That is down to Ineos to sort.
 

Ever Pragmatic

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Could the issue be lack of lubricant in the steering box? I can’t see it being software as the mechanism is mechanical from soup to nuts.. intermittent failure could be lubricant or steering box damage..
 

Hicarus

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Have a look under the nearside front wing under the bonnet behind the headlamp. The large lump there draws from the PAS tank & is electric. No pullets drive ti's pump. Therefore electro-hydraulic PAS.
Good chance for ECU gremlins?
 

Logsplitter

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Have a look under the nearside front wing under the bonnet behind the headlamp. The large lump there draws from the PAS tank & is electric. No pullets drive ti's pump. Therefore electro-hydraulic PAS.
Good chance for ECU gremlins?
Thanks I’ve had a look at that and yes no pulleys just electric
IMG_1757.jpeg
 
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