Q&A Americas What are the warranty service and parts supply options for customers NOT within the covered distance of a remote service partner?

[jwb]

A follow-up on this question would be appreciated for those of us not near these options.

What are the warranty service and parts supply options for customers NOT within the covered distance of a remote service partner?

 

[Stu_Barnes]

Dispatched

 

[Stu_Barnes]

INEOS Americas Response:

"Warranty service must be coordinated and performed by an authorized INEOS Retailer or their designated, authorized partner.
Parts can be supplied by our authorized retailer direct to customer, regardless of location, but is at the discretion of the partner."

 

[jwb]

INEOS Americas Response:

"Warranty service must be coordinated and performed by an authorized INEOS Retailer or their designated, authorized partner.
Parts can be supplied by our authorized retailer direct to customer, regardless of location, but is at the discretion of the partner."

I was hoping for a less nuanced, less legal, response that would have also reinforced support of DIY.