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Remote Key Code

Jean Mercier

GG#920
Grenadier Owner
Lifetime Supporter
Local time
12:34 PM
Joined
Sep 10, 2022
Messages
2,661
Location
Sint-Martens-Latem, Belgium
On the PDI (Pre Delivery Inspection) document of the Grenadier a "Remote Key Code should be delivered to the Customer. I didn't get it and mentioned it at once to the dealer, whom didn't know what it is.
PDI.png

After several attempts to get it, even though I didn't know what it is, I did send a message to customer support, with the following question:

On the PDI (Pre Delivery Inspection) form the following was mentioned:
  • Enclosing documents: “remote key code” (see attached image)
Could you please tell me
  • what this is and
  • how I can get it?
After two detours, I got the next answer:

Hello,
Every key fob are provided with a label with a code written on it.
Please ignore this step on the PDI check-list


Therefore my interpretation:
This is the code you need to ask for a new key if you ever lose it.

Anyone got this?
 
I am sure your agent has many good qualities, but sticking key codes in Owners Manuals may not be one of them. 🙂
Actually I think if we’d have had Jean’s agent we may have committed criminal offenses at this point. If I was Jean I’d be traveling elsewhere as their behavior has been very very second rate.
 
Hello @Jean Mercier

I had a small label attached to my keys when I collected the car.

20230816_201146.jpg


There is an eight numeric character code below the picture of the key (I've obscured mine!)

I assume this is the key code

Did you get the same label?
 
Hello @Jean Mercier

I had a small label attached to my keys when I collected the car.

View attachment 7823614

There is an eight numeric character code below the picture of the key (I've obscured mine!)

I assume this is the key code

Did you get the same label?
Thanks a lot, but NO .... they didn't give me the label. (n)
 
I have a four digit code for my keys which I’ve covered over for this picture.
IMG_1736.jpeg
 
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