I ordered the model in grey. It arrived really really well packaged. But when I opened it the front bumper on the model had broken off and the rear offside wheel was slightly bent. I donât believe this happened in transport, it must have been packaged like it. It was in left hand drive which as a Uk customer buying a UK vehicle (to all intent and purposes) I was disappointed. So I decided to send it back to get it changed for another one. Simple ???â¦. No not at all! You can only have a refund, there is no option to have a replacement. I Have an order on place for a Grenadier, but I really hope the vehicle is better than the Ineos IT systems. In the end I have just sent it back for a refund as this was the only option. The delivery of the models appears to be handled by a third party provider, not the best start in the world!