Gas strut disconnected

[HT]

Ordinarily a gas strut coming off wouldn’t be a big deal. But, sadly I ended up with some panel damage.
Let this be a lesson to all of you.
Has anyone else suffered the same outcome.

 

[Tazzieman]

See post 14 in this thread. I'm not sure if yours was installed incorrectly or not.
https://www.theineosforum.com/threads/locking-gas-strut-large-rear-door.12413465/#post-1333276958

 

[HT]

That’s bang on point, Taz. Much appreciated. I don’t appear to have a grommet. Now Curious to see if the panel damage is covered as a warranty issue!

 

[Krabby]

Looks like the taillight took a scuff too. But hopefully that’s all ok - they’re like €600!

 

[Manzino]

Ordinarily a gas strut coming off wouldn’t be a big deal. But, sadly I ended up with some panel damage.
Let this be a lesson to all of you.
Has anyone else suffered the same outcome.

The same thing just happened to me, but worse, the door cracked the brake light when it swung open. Didn't even know the grommet was missing and never had an issue with it before, it must have fallen off.

Do you happen to have a photo of what the grommet should look like? Is it rubber?

 

[Clark Kent]

The same thing just happened to me, but worse, the door cracked the brake light when it swung open. Didn't even know the grommet was missing and never had an issue with it before, it must have fallen off.

Do you happen to have a photo of what the grommet should look like? Is it rubber?

I'm not sure what grommet Aman was referring to in that other thread. This is the setup on my 2/2023 build. It seems secure.

Does anyone have something different to this?