customer service

Hello! We purchased our 2024 Grenadier in January of this year. Unfortunately, we've run into several issues with our dealership that are going unaddressed and our vehicle has been at the dealership for 60+ days just sitting. We've tried escalating to dealership management and have gotten no...

I don’t know why or how we got here but Ineos needs to step up its customer service game. Here in Canada we have two dealerships, one in Ontario, and one in British Columbia. So in other words we all live 1000’s of KM’s from where our vehicles were purchased. The Ineos customer service is...

Our beautiful green car is less than six months old. Along with many other owners we experienced lots of warning lights and disturbing noises which we were told to ignore and wait for a software update. Unfortunately before the update was available we had warning lights which should not be...

Here is a copy of the mail sent this morning to INEOS‘ after sail manager for France (not sure if he’s in charge for Europe to…) « Mr …, On the advice of INEOS customer service who provided me with your contact details, I take the liberty of contacting you in order to address various questions...