I thought it was reservation/ order priority over type, since the production line can handle type and colour irrespective. Maybe the initial orders were for Belstaff builds and just seems that way to those that have gone with the commercial.
That’s what we’ve been repeatedly told by Ineos, but here I am still waiting after making the early hand-raising deposit on hour one, day one in 2021!
Yep, we are on the same boat.
No
Just to give you some idea... i reserved sept 2021, ordered may 22nd 2022, signed feb 2023
That implies an organised system, that's where your feeling let's you down.
When I was visiting the factory in Hambach end of June, there were some cars who were taken off the line after quality control, because one or the other bigger issue to be solved.
quality control - absolutley but post unloading at port??
Hi @stuart1927 . I'm also based in NZ. I put my $800 deposit down on 14/10/2021 and then the remaining $4,200 on 19/05/2022 which confirmed my order. Contract was signed on 3 March 2023:
)
Was this told to you by a person or the website? Mine also now showing "in production" on website but was told by person it was built in July, and now awaiting transit. So probably this is a batch updated for Aus buyers?
I was told in an email from IA Customer service that my car was in production about 2 weeks ago (after some pretty incessant emailing on my part). When I then checked my online account portal, I also discovered that my account says that I have also signed a contract, which I definitely have not. So IA have built my car, without me signing off on the final specs listed in any contract. It’s completely ass-about in my view. The process should have been -Deposit, Contract signing, production, transport. But what they have actually done is - Deposit, production and then nothing!!
I just don’t understand how they can manufacture a car without the customer signing off on the final specs. It makes no sense. Plus, I have now been given no opportunity to make any changes to my order, which IA said would be possible in all their emails and on line information regarding ordering.
I am surprised by this.
I think you have THE most positive customer experience of anyone on this forum DaveB. My experience has been nothing short of disappointing, frustrating and bewildering. I am still no closer to a contract, despite my car having already been built (just how, I don‘t understand) and my local dealer here in Adelaide contacted Ineos Australia for an update and they had no new information. It’s just not the way to run any company, new or old.
