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General Unable to insert filling spout - panic!

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ericge

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Hi - I have just tried to fill my new Grenadier for the first time but cannot insert the spout due to a metal "door" closing off the hole. Using a standard nozzle (not hi-flow) which fits nicely into the rubber sleeve at the entrance but the "door" stops the nozzle going further than 20mm. The sales agent does not know what is happening and has gone home, presumably without looking at the pic I emailed. I have an early start tomorrow - and an empty fuel tank - any help would be appreciated.


20230905_165944_resized.jpg
 
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Voader - Oudersopzwier

Voader - Oudersopzwier

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ericge said:
Hi - I have just tried to fill my new Grenadier for the first time but cannot insert the spout due to a metal "door" closing off the hole. Using a standard nozzle (not hi-flow) which fits nicely into the rubber sleeve at the entrance but the "door" stops the nozzle going further than 20mm. The sales agent does not know what is happening and has gone home, presumably without looking at the pic I emailed. I have an early start tomorrow - and an empty fuel tank - any help would be appreciated.
Click to expand...
You don't have to put the nozzle complete in to fill up the tank.
So getting fuel in it should not be a problem
 
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Wilaspira

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Out of interest does the “door” stop the fuel from actually going in or just the nozzle from going fully in? Does the door hinge open when you poke it carefully with something long enough? Plus, forgive me asking but in the spirit of “it can’t hurt to raise this”, was the nozzle you were inserting actually on a diesel pump, might it have been petrol?
 
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Voader - Oudersopzwier

Voader - Oudersopzwier

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Wilaspira said:
Out of interest does the “door” stop the fuel from actually going in or just the nozzle from going fully in? Does the door hinge open when you poke it carefully with something long enough? Plus, forgive me asking but in the spirit of “it can’t hurt to raise this”, was the nozzle you were inserting actually on a diesel pump, might it have been petrol?
Click to expand...
Indeed, petrol and diesel have different pistols
 
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ericge

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Wilaspira said:
Out of interest does the “door” stop the fuel from actually going in or just the nozzle from going fully in? Does the door hinge open when you poke it carefully with something long enough? Plus, forgive me asking but in the spirit of “it can’t hurt to raise this”, was the nozzle you were inserting actually on a diesel pump, might it have been petrol?
Click to expand...
Definitely diesel pump, and it fitted well in the rubber seal around the entrance.
 
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MACS

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Could be the "musfueling protection" I know this from LR Discovery4. When you use a petrol noozle the little door shuts.
It can be reset with a extra tool or with Dr.Youtube.

View: https://www.youtube.com/watch?v=aUbH8pMT76U



Call the friendly agent or Ineos Hotline +44 330 053 0885
 
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Eric

Eric

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macstech said:
Could be the "musfueling protection" I know this from LR Discovery4. When you use a petrol noozle the little door shuts.
It can be reset with a extra tool or with Dr.Youtube.

View: https://www.youtube.com/watch?v=aUbH8pMT76U



Call the friendly agent or Ineos Hotline +44 330 053 0885
Click to expand...
I can confirm this happens on Discovery 4, I think someone has tried to put a petrol nozzle in and the fail safe has tripped in. Don't know how to reset it on a grenadier though, cos I haven't got mine yet. Is the handbook any help?
 
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Shaky

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I wonder if someone prior to delivery has tripped the misfuel protection and then done the honourable thing of saying nothing and shutting the fuel cap and walking away.
 
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Voader - Oudersopzwier

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Voader - Oudersopzwier

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@ericge give us an update how you solved this problem. Maybe there is no "misfueling protection" and it's just something that got stuck? As "misfueling protection" is not mentioned in the manual.....
 
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@nd

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In side the filler hole at the 12 and 6 o'clock position are two plastic ''clips/plungers(?? don't know really what you call them) they have to be pressed to release the anti syphon device. The nozzle from the diesel pump should do this when inserted (y)
It also stops you putting petrol in in errorIMG_8940.jpg
 
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emax

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I just looked at my fuel intake and there doesn't seem to be such a locking mechanism.

However, the flap cannot be opened with a finger or a screwdriver. In the tube, directly in front of the flap, there are two movable sheet metal or plastic plates at the top and bottom, which apparently have to be pushed apart by a nozzle with a sufficiently large diameter.

So that sounds very much like the diameter of the fuel nozzle is too small.
Maybe a petrol gun mounted on a diesel pump?

I would try wrapping some cardboard around the nozzle and securing it with tape.
 
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emax

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@@nd found this as well, I just saw.
 
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emax

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To me, this means that I have to check my jerrycan nozzles for a sufficiently large nozzle ...
 
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